Location was great. For reasons unknown, there was no lift jack on the trailer. It was a 6X12 uncovered trailer. Very heavy. Extremely hard to get on and off trailer hitch by myself. Please install a lift on the trailer so I don't have to break my back getting it on and off my vehicle. I returned it after hours- really hard to get it of and leave it at the facility. The people at the location we fantastic. Couldn't ask for a better team there!
Sean C
Sniders Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Branch, MI 48661
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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brad hStaff was very nice and helpful
John EI was given free miles but still had to pay for mileage even though the free miles would have covered what I needed. Said they couldn’t do refunds after the fact?? Not sure whose area that is but bad customer service.
Rynee DThere was no staff on site during drop off so that is my reason for my rating.
Samantha D