Very helpful and easy to do busy with.Karen W.
Moving Truck Rental in Wenatchee, WA at Big T's Auto Detailing
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Wenatchee, WA 98801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Dropping off on a Sunday using the app didn't work. I had Location services turned on, but it still failed to locate me so I couldn't proceed with using the app. Just parked the vehicle and left the key in the drop box.JEFFREY A.
Great staffBeth B M.
The business owner required me to disconnect the trailer and park it myself. I didn't. The Everett pick up site told me I would get a refund for the lock and electrical insert for the trailer.. not true. It was not a pleasant experience. I won't go there again.LYNN E.
Owner of the business was really degrading to me, and to the lovely, helpful woman that he was working with that day. It takes a lot to offend me, but this situation made me feel very uncomfortable, and I will not be doing business at this location again.Sean N.
I was double charged for a trailer rental. Called the location and talked to Jordan. He told me they couldn't help me and that I had to call U-Haul customer service. Called customer service and ended up on endless hold and never got through to anyone. I'm going to dispute the charge with my credit card company.BRIAN S.
The best place to rent from by far.Michelle H.
There was a little confusing as to where to where we were dropping the truck off, but it was resolved and everyone was very helpful.JAMES A.
Have a clear check-in procedure I waited for two customers to be served just to be told leave the keys on the counter and you're good for to goWILLIAM HARLEY C.
Horrible customer service It was dirty and U-Haul was completely unavailable for me to pick up my truck on moving day Then my movers couldn't come and it was a horrific messMARY C.
It was good.ARNOLDO S.
I was not a customer of yours on April 12., 2021. I have been in Ukiah, California from April, 4 until present. Thanks Jeff Miland firstname.lastname@example.orgDAVID W.
The co buisiness owner was rude, not obce but twice. The son was late to work. Nice young man tho.JOHN L.
Nothing awesome teamJames G.
When attaching a trailer, the tongue and ball must be secured. I almost drove off with a disconnected trailer.RICHARD LEE D.
The mobile experience returning the trailer was aweful. I was sitting there for 20 minutes trying to get the check-in link to work.BRIAN C.
The keys to the truck were never explained in the instructions I received from uhual. I was supposed to pick up my truck at 8am. After three phone calls to Uhaul I still couldn't locate my keys. I had to track the owner of the business down on Facebook to find my keys to the truck.Stephanie R.
I tried calling the day before and the day of the rental return, left messages with no response.MICHAEL JAMES D.
The staff was fast in getting me hooked up and on my way. I would recommend this location to friends and hope to use it again in the future.GREGORY JAMES R.
The owner at Big T's auto detailing was super helpful and friendly. It's because of him I'm leaving a reviewColin P.
Local move in 15' truck went quite smoothly. Owner was there each time I came, was courteous and efficient. Truck was clean and properly designed for the task. Lot was large and fenced. Good selection of equipment. No complaints and would happily recommend this local dealer.BYRON WAYNE L.
It was great to see an assortment of available vehicles on the lot, the rental process was quick and efficient and I appreciated the man's help and willingness to wear a mask. Would definitely rent from this location again.LYNDSAY RENE J.
Easy to get truck and return it. Clean.ELLEN B.
After a small mix up I thought we were all on the same page but apparently the two workers were not. So our bill went from $150 to $210! This all could have been avoided had both the guys who called me been on the same page about what was going on with our rental, instead I was treated poorly and rushed to unload a 3 bedroom house in just a few hours in fear of extra charges. Definitely will not be renting from this place for future moves!Joseph H.
When reserving a truck the system never recognized the 24/7 service was not available in my area. I scheduled, reserved, used the app and expected to have my reservation ready on the scheduled date. The truck was not ready even after the app TOLD ME where I was to pick up my truck as it was being â€œhand deliveredâ€. I called U-Haul and waited on the phone for 52 minutes before getting help. The person helping me stated even though I have a reservation there's nothing he can do but maybe cancel the order (there wasn't anything â€œclose byâ€ and no U-Hauls are open on the weekends) Because of my lease I HAD to leave my apartment on the scheduled day I gave. U haul said everything was good to go on their app. It wasn't good to go. I had to drive 2 hours (ONE WAY!) to get a truck THEN drive back! (Still have to pay for that extra 4 hours of driving) This isn't even counting the 3 hour drive to my actual destination on top of the mess up. The bottom line I was prepared and u haul wasn't. Costing me time and money. I was extremely disappointed with the service provided. The customer service (52 minutes on hold) to simply ask what's going on is completely unacceptable.Andrew C.