Every one there was helpful and helped make sure that everything was corrected and understandingGEORGE NICHLOS S.
Moving Truck Rental in Wenatchee, WA at Big River Freight
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Wenatchee, WA 98801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
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We couldn't find the office, thought office sign was for another business unrelated to uhaul. Poor signage. Only given address to return and not name of business or phone number. No obvious place to park.. Took us 30 minutes to do all the remote return requirements and then were charged an extra day.Lawrence J.
needed mare clean packing blanketsMarion G.
The entire team went above and beyond to meet all our needs.Kristine G.
Very nice people there. Straps on the carrier were badly frayed. They should do a better job of replacing them more often. Other than that, no complaints.Leigh M.
The representative that helped us was a lady named Andrea. She was terrific in every way. Will most highly recommend this location to everyone!!David R A.
Was charged extra for fuel which seems to be a scam that Uhaul runs and was sued for. Requested the credit but yet to receive it.ROBERT H.
THANK YOU---THIS WAS AN EASY MOVEbarbara S.
Almost impossible to find the office, had to walk through a dark and very smelly old building to get to the office. Very poorly marked. Looked like a haunted house.Keith V.
This place was a dump.thomas P.
There were lots of people in there standing around talking and not earing masks. They did not check the truck while we were there.Tristina N.
24/7 pickup did not work. Business was closed on Sunday so I got lucky that a worker stopped by while I was trying to find the keys and they called the other gal that manages the U-Haul and she was able to come help me.Jade D.
No single woman should ever be sent to Big River Freight. It is in the dirtiest, scariest part of Wenatchee. I was scheduled to pick up at Millenium Glass. I would ONLY ever pick up from Uhaul there.Jeannie M.
The UHAUL was filthy inside and out!!Nicole B.
Very friendly office staffDavid C.
I went to pick up the truck on Sunday morning and tried the online check in. The truck that I was supposed to pick up was not there. I called Uhaul and the girl who answered put me in hold for two hours. Meanwhile I called another number (local one) and she assigned me with a smaller truck than the truck I reserved. I just got my bill and Uhaul has charged me for a Dolly and Furniture pads that didnt came with the second truck. I would never recommend this place to anyone else!!! And keeping me hold for nearly two hours??? WTH??? It was my moving day!Lee L.
Doing truck share was the worst experience ever.Natalie L.
I was not able to get the padlock for the cargo door to lock with the door closed. I understand that it is a very tight fit to make it hard to cut off, but I don't know how you got it on. Also, the parking lot was completely dark when I returned the truck and I could not take decent pictures. I'd be nervous to be alone there at night.JOHN M.
Andrea was great no need to improve.Gerald C.
Very friendly and extremely helpful.Richard T.
Hard to find No one there to take truckDan O.
Vehicle had food crumbs all over in cab. Also set up a drop off location that was not available, therefore had to drive truck to a much further location.Steven R.
Can't think of anything that could have been improved upon - staff was incredibly nice.Heather C.
The pad lock was difficult to open. Also if anyone wants to steal the truck the keys can be easily taken without opening the padlock, maybe the key should be inside the box and not together with the padlock.Carlos G.
Nothing. In my experiences of renting at least a dozen trucks there was no transaction that compared with this one for outstanding service. It, simply, set the bar. This was in Sept. of 2019, however I have experienced such disrupted internet service that your review was lost in the backlog of email. These ladies are exceptional.mick C.