The app is not very intuitive. This isn't rocket science. You shouldn't have to hunt for what button to press to log in, get your key, etc. I found the website clunky. My dad couldn't figure it out and was going to drive 20 Miles to a store that was open on Sunday. It took me 20 minutes to figure out the app and I work in tech!BENJAMIN P.
Moving Truck Rental in Wenatchee, WA at Millenium Glass
(Distribuidor de U-Haul del vecindario)
Wenatchee, WA 98801
(Corner of 5th and Wenatchee Ave)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 4:30 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Wenatchee, WA 98801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Getting in to drop off the U-Haul was tricky, a sign pointing out the alley would have helpedColton D.
Not about the location but the truck. WHO DESIRES A UHAUL THAT LACKS A RAMP TO WALK BOXES AND FURNITURE INTO THE TRUCK ON? Please push the person who thought that was a good design idea off a roof. Twice.Sean D.
The worst experience I've had. I'll never use them again. Sat in the parking lot for an hour tying to call uhaul and even the location to pick up.Nicholas N.
Keep up the good work.sandra S.
Request people working inside small office wear masks!Jean S.
The rental process with the app was super easy to use. Will do it again.Spencer T.
The location had not completed the scheduling to allow me to pick up the truck with the phone app. I sat in the parking lot for two hours and called U-Haul three times before the truck (which had been pre-paid) was released. When I got in the truck, I saw that it had over 420 more miles on it than was reported. I took a picture of the dash and sent called U-Haul again, then emailed the photo to a representative before driving the truck off of the lot. Later, I was charged for $162 for 407 extra miles that were not my miles.Susan D.
The truck was clean, but much was missing from my rental. The appliance dolly and moving blankets I ordered were not in the vehicle. My Fiancee had to go back after 8:00am the next day because I was already 50 miles away with the truck. The person who helped her did not access the contract so I got 10 blankets instead of twelve, and told her I had to drive back to get them with the truck. When she explained that was not possible, he left them on the ground instead of loading them for her. Also, no damage stickers in the vehicle for me to mark unmarked damage. I pretty mediocre experience overall.Kevin D.
Great staff.lori K.
When we picked up the truck in Wenatchee we were told we had 240 miles included in the rental. Upon returning the truck in Tacoma we were told the rental included only 191 miles, resulting in an additional charge. Definitely conflicting information and bad customer service.al C.
Nothing. Great people and great service.leigh M.
Great customer service! I will use again and againDan B.
We didn't get the dolly but they refunded us right away which was good.Daniel M.
I was not able to update the gass Gage in the app durring pickup. Did not let me post a picture either. Had excellent connection and service on my device. Even tried restarting everything. Was a bit frustrating, but it happens.Greg A.
Check tires: Rt rear tire is bald (completely smooth) Zero traction in snow..Robert B.
As a returning customer, I was dumbfounded to find that I had been declined service, on the grounds that I had been wrongly labeled a â€œlate returnerâ€ when I in fact was not late. Of the last 2 rental experiences, in both instances there were up to 4 hour delays in rental delivery. Then to have been declined for having made arrangements to return said rental 3-4 hours later on customer service adjusted schedule?? All I can say we will have to wait and see.Duane J.
The location is great but I would not recommend that particular truck to go anywhere other than just local it was old and outdated it was not cleaned. The check engine light was on? I ordered a utility dolly and furniture dolly that was not provided just a basic small hand truck. We got done what we needed the truck for and it all worked out but moving without dollies was back breaking!!Cindy B.
Incredible personal servive: professional, friendly, efficient, time!y and effectively met my needs/wants ..... ??Douglas B.
Beyond my expectations ... Keep on doing such a wonderful job !!!Douglas B.
Truck interior was sticky and dirty. I also requested an appliance dolly but didn't receive one.John U.
The lot was very small to park a 26â€˜ truck. I wasnâ€˜t able to put it on the side of the building like their sign directed because there was an RV already parked there, so i parked it out front. I took a picture of the RV on the side of the building in case of a dispute.Kristopher F.
It would be helpful if this location were open on the weekends but I understand that people need days off :)Tara L.
Make sure the app gives correct information. It sent me to a location five miles from where I was suppose to be. When I got to the correct location, the app would not let me continue. It was again telling me I was in the wrong location, even though I was looking right at the truck. Several minutes later, I retried the app and it was finally correct.Mark E.
The staff were friendly and helpfulBill C.