The issues encountered had nothing to do with the customer service provided. The issues stem from poor internet service. The area is just bad for connecting. I called uhaul directly to try to get through the rental process and still couldn't manage it. The operator of the rental finally had to call his regional manager to complete the rental.Stephen F.
Al Davis Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Weidman, MI 48893
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Truck was returned on time and I was charged for an extra day of service. I called the location at 9 AM on the return date to indicate that the truck was returned, but the mobile app wouldn't work. I was assured it would be taken care of to find a $40 extra day fee on my receipt.Karol C.
They were not expecting us but quickly got us keys to truck and we were on our way. Unfortunately, they didn't do any of the paperwork so uhaul corporate didn't know we had picked up (or that the previous renters had dropped off). But luckily I had taken a photo of the odometer and gas gauge when I picked up and the main dispatch took care of that later in the day.Jodie L.
They were closed when I dropped off the truck.RICHARD Rick S.
Was not happy at all. None of the equipment we asked for other than the truck was there and I was still charged and no refund has been issued.Jonathan K.