Moving Truck Rental in Waynesburg, KY at Gotta Stop Bargain Shop

I reserved 2 weeks prior to my move. Could not even get a truck in my city. Found a truck the day before my move, reserved it and it got changed on me 4 hours later, somehow. Area manager calls and sends me an hour away, that truck never returned. Morning of my trip NO uhaul! Man in Waynesburg, unflagged the truck so i could move. It was trashed, had a nail in the tire, ran horrible, BUT he was wonderful and really saved me so I could move two hours away!

Priopriter is very helpful and accommodating.

Where I got the truck fom he didn't ask me if I wanted insurance or abt thing he left the place as soon as he got the money and he had the place wrong where I was moving to and he didn't help us out hooking up the car trailer so no I will not tell any one to rent from uhaul

good guy to work with -- very helpful

Reserve location did not have auto transporter I reserved and required me to drive 57 miles each way to pick up a transporter at the second location. While picking up the transporter there were computer issues so I was not able to get any copies of contract or signed the rental agreement. When I turned in the rental trailer at the drop off location. I was informed that I have been charged a $45 insurance fee that was never mentioned or approved by me or on my original online reservation. The drop off location said they couldn't do anything about it that I had to call the pick up location. Called the pick up location twice today with no answer and unable to leave a voicemail because voicemail had not been set up yet. The pick up location guy was nice and polite but it is a tiny little building with computer issues. I need the $45 insurance fee refunded back to my credit card as well as the $50 U-Haul guarantee that is advertised for the trailer not been at the agreed-upon location and for me having to travel two hours round-trip to get another transporter after I reserved one at the first location. I would like someone to call me at 904-293-3609 to discuss these details and my refund. I also have screenshots of my original online booking that show the first location and time for pick up with a transporter was not available. The lady at that location told me she had just rented it earlier that day and didn't know anything about my rental. I also have screenshots of my original online booking that show the first location and time for pick up with a transporter was not available. The lady at that location told me she had just rented it earlier that day and didn't know anything about my rental.