I originally made the reservation 3 weeks out to pickup the truck in Weatherford Oklahoma. The agent said it would be guaranteed to be there on pickup day and the time. The day before pickup, a rep called me and said that supposedly a customer would be bringing a truck in at 11:30 in the morning of the pickup, not my guaranteed time, and not even a guarantee that the truck would be there then, if the customer did not get it returned on time. The agent said the original agent should never had told me that the truck would be a GUARANTEED pickup. I was given an option to pickup a guaranteed truck in Watonga. When I told the agent I would pickup the truck in Watonga she told me I would get 1 free day and so many miles credit. Hopefully that happened. Other than the original agent booking the original reservation and being misleading with the guaranteed pickup, both the Watonga and Mustang locations were very professional. Eddy McLaughlin
EDDY M
What Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Watonga, OK 73772
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Ernesto CGreat people. Great service.
Timothy BGive customers the size u haul they reserve. I ordered a 26 foot in Clinton, home office canceled my 26 foot for a local. I wind up in a 20 foot, that was an extra 50 miles away on top of the 25 miles already driven. I had a higher tax bracket at the pickup location. Will never deal with this company again in Oklahoma. Watonga was short handed but most professional I dealt with in Oklahoma. Home office is a joke, didn't even give me enough of a break to cover the fuel & taxes. I would refer penske or anybody else to somebody in Oklahoma due to no customer service or responsibility from home office.
MICHEAL CExelente service!!
Gabriel G