I booked uhaul at 4pm and I didn't get it because it was not available. Then what's the point of booking? While booking it said 100% available. Then I was not given proper service. I tried reaching customet service, could connect. It kept delaying and then after wasting my 1 and half hour time at the location the manager Ethan gives me a uhaul at 5:30pm and My estimation shows 46 dollars and i returned uhaul within time and was charged double. Like two times. Totally it was a shit experience. I will contact customer care and settle the bill. Something is wrong with my bill.Abdul Sadiq M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Waterloo, ON N2J2A8
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- 4.0 Average Customer Rating
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There was no windshield fluid in the car. Tires are worn out and are not suitable for a winter driving.Ilya K.
Gas station worker did not know what to doYurii P.
Since I booked the service for my adult son, there was confusion at the location when he presented his drivers' licence. They insisted that they see mine....i wasn't there at the time. In the end, the confusion was resolved.Sharon J.
The condition of the vehicle was unsafe. Too loud and the indicators were non functionalAkhil R.