They had no clue what they were doing. They had to be given the same information over and over. After we left with the truck, they called me to ask me when I was going to come and pick up the truck that I had reserved. I told them that we had just left there from picking up the truck. The man that called said that he would just go ahead and cancel the reservation. The people were the same way when the truck returned. I WILL NEVER RENT A TRUCK FROM THERE AGAIN. I have rented from U-Haul many times. This is the only time that I have been disappointed.Connie T.
Moving Truck Rental in Villa Rica, GA at Open Pantry
(Distribuidor de U-Haul del vecindario)
Villa Rica, GA 30180
Services at this Location:
- Lun.- vie.: 7 a. m. - 9:30 p. m.
- Sáb.: 8 a. m. - 9:30 p. m.
- Dom.: 8 a. m. - 6 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Villa Rica, GA 30180
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
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Good experienceRitaria S.
I had an good experience very nice customer service through U-Haul customer service I really appreciated everything they did in the follow up was fast and helpful.shnise latreese P.
Keep the good work!Reinaldo A.
The truck was garbage the front end shakes like crazy at 55 mph and when you make a turn you have to manually straighten the wheel up or it will continue turning instead of straightening up its self it also ran very roughJEREMY H.
We could not understand one another's point of view. I could not understand their procedures on how to rent the vehicle.JARVIS D.
I went inside this location to purchase fuel for the truck prior to returning it. I was then charged $58 for not refueling the truck? The store clerk was also not friendly or inviting.Brandon H.
Truck was difficult to turn steering wheel, especially in a turn.lHARRIETT B.
First truck - Battery dead. Had to move to larger rental. This rental had issues with the blower. It didn't matter what setting the direction of blower was set, ( vent, defrost, feet etc..) It only would blow on the windshield. This could be a safety issue with fogging not to mention we burned up due to the temp that day. The location for pickup/return was fine.Carl S.
Store owner was friendly and helpful.Debbie robert B.
A sign stating where the office isadrianeugenu L.
The people in this place are kind, personable, and helpful. And since I had a small car, they allowed me to leave it there while I rented the truck. Thanks to UHAUL for having people like that on your team. The experience was so good that I do not hesitate to rent twice in the same place.Angel Z.
Las personas en este lugar son amables , agradables y serviciales. Y como tenÃa un carro pequeÃ±o me permitieron dejarlo alli mientras rentaba el camion. Gracias a UHAUL por tener personas asi en su equipo de trabajo. The people in this place are kind, personable, and helpful. And since I had a small car, they allowed me to leave it there while I rented the truck. Thanks to UHAUL for having people like that on your team.Angel Z.
With all the Coronavirus that is affecting our country, I advise U haul to make sure they sanitized all their vehicles from top to bottom. Defogging them is a good way. Thanks, Felicia WalkerFelicia W.
UHAUL debited my account for $150.07 and the local operated also debited my account for $74.50. I need an explanation urgently on the arbitrary charges. Spoke to local operator informed me that it was UHaul that is responsible for the charges. So I am hoping that someone can get me an explanation.Kenneth A.
Not a thing! I was extremely pleased with the friendly person who processed my rental, and how helpful and patient he was with this senior citizen. The vehicle was very very clean. I was very impressed with the entire experience.Kay G.
The truck was clean but it didn't not seem to be maintained. The truck needed an alignment bad. The steering was and it jerked real bad.Carlos T.
Nothing they were greatPearlie T.
Didn't know or understood the process, be leave it was their 1st timeEarvin J.
Thanks you, i recommended every one i now thanksMAMADOU S.
Market is the uhaul location better, we were confused when we pulled into a gas station. Also I felt the price was very high especially when I only had the truck for two hours and the commute and back was no longer than fifteen minutes apart.Keneisha B.
I had my pick up time for 12pm. I arrived at the location at 12:14pm. The rental was available. However, the worker stated that he didn't have the appliance dolly offered the regular dolly. I explained to the worker that this rental was done online and the website stated that the appliance dolly was at the store. The worker responded that it might be a mistake. I said no and the work stated that his manager will have to get the requested dolly and it will be in an hour. I come back an hour later to get the dolly and rental. My day was compromised, due to the poor service of the above store location.Tony E.
Improve check out processCharles J.
Truck was dirty inside, smelled like smoke, had cigarette ash in cup holder and a cigarette butt in the door handle.Justin H.