The representative at this location lacked customer service skills and constantly said they are not U-Haul, they just rent the trucks. She didn't make an effort to find the equipment I requested until I asked her. Even then I had to go to two different U-Haul locations to find the equipment I needed.
BRET J
Coastal Spa Warehouse
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ventura, CA 93003
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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i requested a dolly, but it was not included with the truck. That meant i had to make substantially more trips carrying boxes, instead of stacking them one on top of the other, then using the dolly to move them. This was a MAJOR inconvenience. Additionally, I requested to pick up the truck at a location that was only 2 miles from my house, yet the location was changed twice, and ultimately I had to go almost 5 miles to get the truck. Sure 5 miles isnt that far, but I can walk 2 miles to get a truck, I am not going to walk 5 miles to get one. Again, a huge inconvenience U-HAUL.
Michael KMake sure the light in the truck bed is working. It was hard to manage using a phone's flashlight while moving things inside the truck bed.
Brian BGreat assistance, convenient location, competitive rates.
ALIAKSANDR YEducate your representatives to use your software. Each location was confused by your software and the process was hindered by confused employees
THOMAS V