Horrible experience with that location .
golshan A.
Oscar's Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6Z1V3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was a pleasure like always. Thank you!
Gottfried R.Pick-up went smoothly and the van was fine. My only gripe is the $10 cleaning fee that appeared on the final invoice. This was never mentioned and doesn't appear on the contract. Not thrilled about that.
Chris M.10/10 for location experience 0/10 for UHaul experience. My experience dealing with the UHaul location was great. The woman who I worked with was lovely, kind and easy to interact with. However I'm very upset with UHaul. I was supposed to rent a UHaul from a location around the corner from me, beginning at 11:30 am for 6 hours (finishing around 7:30 pm). The entire move was supposed to happen in the afternoon. The morning of I got switched to a location further away (I.e more kms). I thought it was sketchy so I moved my day around to go in early. When I arrived at 10am, I was told that UHaul had double booked my van and I would be charged $100 if I didn't return the van by 4:30. Considering I wasn't planning on starting to move until noon, this forced me to change my plans. I was luckily able to move some things around, however my helper was not and I was forced to move alone. UHaul just changed my reservation and didn't tell me and almost ruined the entire moving day!!! I'm very upset with UHaul! Would not recommend in the future!
Benjamin S.Self check-in does not work as intended due to lack of service in on P2 and charges were made differently from initial agreement. It is difficult to resolve issues or claim refund because store owner does not take responsibility
Pearl Sherly B.