Whoever took the truck was excellent.Grant D.
Moving Truck Rental in Vancouver, BC at Arlines Gift N Things
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Vancouver, BC V5Z2E2
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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This location has no dedicated parking for its U-Haul vehicles, and it was difficult to find parking for the vehicle when we brought it for return. This may not be solvable but it would be great if some arrangement could be made re this. Staff was pleasant, efficient and helpful.Michael C.
This location was amazing, the people we interacted with were extremely lovely. No changeClinton L.
everything great except UHAUL needs a complete overhaul of its website. REALLY POOR AND OUTDATED WEBSITE.RONALD E.
It was easy, painless, professional.Cam S.
Very friendly and customer oriented staffMICHAEL S.
Great customer service at shop. The uhaul was filthy. I had to spend an hour sweeping it out before loading.DANIEL R.
I should have never been charged the extra little bit for gas after letting him know my messed up experience.DARRIN V.
Great friendly service!Belinda B.
Have customer parking close by. I had to park my car 3 blocks away.Bruce L.
I received excellent service from the staff of Arlines Gift N Things. Although there was a lengthy delay caused by a technical issue, they were incredibly friendly and made a point of offering me extra time and assistance to solve any issues caused by the delay. Thank you!Carly W.
There was one person in charge of the entire store (mail & ups, gifts, and U-Haul). Huge line to get the truck. When we got in to the van and turned it on-there was an immediate alert for â€˜right front tire' indicator light on. So while my husband went to fill tire pressure, I ran back to inform the U-Haul representative. He was very dismissive and told me â€˜yes yes I know. It's ok' so I asked that he put it in the file right away so I wouldn't be charged or penalized after drop off if the tire pressure got low again during the rental or after drop off. He said it was in the file in my photos and â€˜no problem' then rushed me out of the store. I called u-haul right away to let them know about the tire pressure and that I'd been given a truck like this. Nothing was actually in my file-he lied. The representative on the phone assured me he'd write it in the file and gave me the number for road side assistance just in case as we would be traveling about 100kms. When I dropped the car off, I again called U-Haul as one of the drop off questions is â€˜is there any issue with the van that may impact the next family'. I selected â€˜Yes' and then spoke with a new representative. The tire issue still hadn't been reported in my file as a pre-existing issue. We'll see if they try and charge me. I have all the call info recorded- but wasn't very comforting knowing that 2 people had assured me of something that wasn't true. Thank god the tire didn't deflate on our move. Won't be using this U-Haul location again.CAROLYN H.
Easy to pick up/drop off. Thank you.Janet D.
Owner was very friendly and helpful.Justin E.
Excellent friendly customer service. Will use again!Natalie G.
Overall good experience. The place was hard to find (hint: it's a gift shop); and the owner is a bit strangely aggressive but nice enough to make do. Fast in and out, easy process and didn't get over charged. If 3 stars is average, I'll give it 4 stars for being a smooth experience. Would come againReka G.
Some things were a bit confusing for my wife when returning the van - for example which kind of gas was supposed to go in the van. It took her more time than expected to get to the return location, but they kindly ignored the slight delay and did not add a day of rental. We had rented move covers and somehow there were 11 instead of 12 in the van, probably since the beginning - the UHaul employee did not make a fuss about this either. So all in all it went well and we are happy with the way everything was handled. Thank you.Sabrina P.
Upon return parking was a problem. Tough finding a parking spot. They need some designated parking. Driving around in a large vehicle with nowhere to park is no fun..roy P.
Very professional and efficientLucas H.
It should mention the exact truck location such as at the back door of the store or in front of the store that I can pick up.chanisa C.
It was very hard to find the drop off location for The key. It should be better described. The instructions were misleading.Gabriella B.
Excellent service with genuine concern. Greatly appreciated.brad C.
Smoother pickup with online system at pickup location with vendor/third party in person and continue to update client as to the nature of any delays to keep them informed.Benjamin C.
Designated parking spotsBarb P.
Nothing! I had a perfect experience getting the van I needed for my move!Celine M.