I rented a Van online and when I showed up to the location to pick it up there no instructions on how to get access to the van since the office was closed due to COVID. I called the phone number listed on the fence and I explained I was waiting outside and don't have a lock code to get the key from the lock. The lady who answered the phone said â€œsorry you have the wrong number.â€ And then hung up. I don't understand how, because I called the number that's listed to call on site. I sent a message through the chat system online and I get a call 2 min later from that same number and it's the same lady who all the sudden now wants to help? She told me to get the app and download and upload everything and it'll give me a code. The app didn't work and she had to do it all over the phone, she had such a big attitude and didn't want to help us. I will never rent from this location again due to the lack of customer service and the misinformation given when making a reservation.
Alquiler de camión de mudanzas en Van Nuys, CA en EZ Storage of Van Nuys
¿Te mudas de o a Van Nuys, CA 91411? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en EZ Storage of Van Nuys. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en EZ Storage of Van Nuys
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Van Nuys, CA.
Alquileres de vans de carga y pickup en Van Nuys, CA
Los alquileres de van de carga y pickup U-Haul en Van Nuys, CA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Van Nuys, CA 91411. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Great service across the board.
Excellent service across the board. The staff at the Panorama City location were friendly and speedy. Totally would recommend UBox shipping to a friend and this location in particular.
Not tell me I have to return the truck at a location 6 miles away and then when I get to that location it tells me I have to return it at the original store. Then I get charged for the extra miles and the return check in? I've rented a truck many many times over the years. This is by far the most disappointing experience I've had.
Unclear about parking and exiting. When asking for clarification about parking, Veronica was short and rude. She told me they would hold my car over night if I didn't make it by 5:30 pm. After talking to Pam she was more understanding and also more informative about that I was still able to get my car. I will not be coming to this location again.
You charged my card the optional insurance for $10.00 which I totally did not request and would not have requested as I trust my local driving.
I asked the lady who helped me I didn't want insurance because I was going to rent this vehicle for less than a couple of hours. Anyways there is a charge on this contract for insurance. I asked her And she said it would go back to my card is that so?
Very impressed with the truck I rented and with the staff who rented it to me. The truck was comfortable, easy to drive and reasonably priced. I would rent again from that facility. No negatives to speak of.
Fantastic employees & vehicles.
Everything is fine , only one thing is couple of staple (INSIDE THING ) IN THERE . I TAKE OUT THESE THINGS .
Great service. Handy location.
Great staff and nice trucks.
The truck was in poor condition. The people were great.
My U-Haul equipment was in fine condition. The truck is clean and the air-conditioning work well. The reason for my poor score is the employee that was at this facility. I believe her name is either Michelle or Pam. She was the rudest person I've ever interacted with. This location did not offer parking for U-Haul customers, she basically told me to take my business elsewhere when I asked to park. She was awful. When I agreed that I would go find parking elsewhere and then walk back, she said â€œare you sure you don't want to go somewhere elseâ€ When I came to return the van, I parked in front and brought my Equipment in. She looked at me and pointed to a compact spot next to someone unloading their car and said â€œgo tell them to move there boxes and park it thereâ€ I told her that spot was too tight for the nine foot van and I would prefer to park it somewhere else. She grabbed the keys and said we will email you your bill, without doing a walk through or finalizing a total. This woman was terrible, I could feel her animosity. I will never rent from this location again, she needs to be reprimanded.
Thank you for the excellent customer service i got in this facility. The two lovely ladies that help me get my rental are excellent. If i need to rent another van i will come to this location.
Van was very clean. All employees were fast and friendly!
I thought I returned it with the right amount of gas but was charged 7.88 for 1.5 gallons of gas.
There was a little confusion with someone who seemed new at the rental part, and then on return there was some reaction to a blanket that came with the truck which I didn't understand. The pick-up needed oil, which was indicated the second I turned it on. As I did a total of 9 miles, it wasn't a problem, but everyone was very nice and it was a fairly easy process.
No improvement! Jacob was incredibly easy to work with; a great guy! I will definitely be back!
Jacob was very thorough and courtesy throughout the process from check out to check in.
Overall good experience
The people at this location are amazing.
Have the equipment available that was promised. I had to drive to three locations to get the proper dolly.
I see I was charged mileage but I swear the representative told me I got 10 miles at no charge?