Truck had a dirty cab. Crumbs throughout dash area, leaves throughout floor, and the dashboard had a layer of dirt on it. Additionally the check engine light was on during my entire move and no one from U-Haul contacted me about the issue.KIRK B.
Above & Beyond Detailing
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Urbana, IL 61802
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Vehicle wasn't available for pickup until over 11hours after I requested it. It was dirty and missing equipment. I was hung up on twice when I tried to call corporate. The supervisor Kelly made it worse instead of hearing me out and trying to make my customer experience better he kept cutting me off, told me to stop complaining and was generally rude and dismissive. I had to buy a dolly from a store because your three nearest locations did not have the equipment I needed.Jermaine W.
I was charged for safemove at time of pick up when I declined insurance at time of reservation! The gas tank was not at 3/8 when I picked it up and that is what was marked on the form. It was at 1/4Louise H.
No one was there. Even though this was a contactless drop off, there was limited area to park trhe vehicle.Ted H.
Was very helpful with everything! Would for sure rent from them again!Alexander B.