I showed up early to pick up a trailer, but the lady working the front desk said the person who hooks up the trailers was running late. I told her I would come back in about 45 minutes, which I did. The person who hooks up the trailers was still not there. The employee at the desk helped me hook up the trailer, but the back tire was completely flat. Also the brake light cable was missing, but was pulled off another trailer. The compressor used to inflate tires was not working, so I was told to drive it to the nearest gas station and air it up. I had to stop multiple times during that day to air this tire up. The final stretch of driving I did that evening the tire shredded. I put a spare boat tire on it to get it back to the dealership, and removed my good tire. I wasn't charged for the tire, but this slowed down my day quite a bit. Very frustrating day.MATTHEW G.
Moving Truck Rental in Tyler, TX at J&L Auto Sales
(Distribuidor de U-Haul del vecindario)
Tyler, TX 75703
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Tyler, TX 75703
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Very quick and helpful.Martin H.
Thank you all for everything. It gave us a much smoother transition from one house to another. All the people was nice,knowledgeable and professional. We will use this location again, as well as recommend them to our friends and family.SHANECE S.
I went in the day before to make arrangements so that the day I needed the truck would be so much easier... only to arrive for Saturday pickup and it was as if we had to start over... also the OG email confirmation said to return the truck on Sunday... only to receive a text that the truck was due back the same day as pickup.... REALLY!!! That issue was correct with a phone call but still it was a roller coaster of an experience to say the leastJOHN S.
human interactionScott W.
The movers never showed upANGELA V.
Good experienceKARL L.
I have dropped off before to this location. Excellent service.PERRY B.
Great service and equipment.Kamran E.
The staff was very friendly and professional. Helped me with my issues.boyd P.
Need a call back form customer serviceAustin G.
Due to rain had to postpone twice. Very accommodating.William R.
The original drop off location was rustys inspection express in tyler tx. The guy there was terrible and he refused to take the trailer. Yal need to drop him. He has terrible reviews on Google aswell.Cameron D.
Not a first choicewilliam M.
Wait to make sure you have made positive contact with the rep to turn in your rental. They can't be everywhere at once and won't notice the magical appearance of a unit return. :)DANIEL B.
In and out in good timeJoseph P.
I returned the truck early but after hours. The kiosk asked for the key anda copy of the contract to be placed in slots. I was only given one copy so I just placed key. Stopped by next day and they said truck checked in without contract copy.William R.
Personnel was very kind and accommodating.Charlotte H.
Wrong rims ( round holes) on two rear wheels of trailer. Blowout 400 miles into trip. Fortunately in Wichita Falls when it happened and was able to get tire replaced and wheels changed out at local U-HAUL off Hwy 80 in 45 min.ROGER M.
You were excellent everyone was friendly thank you all for your service keep up the good worktony M.
Friendly and helpful.Tracy B.
No real Improvement needed. The parking area was very nice asphalt clean open . Attended came out to the vehicle without us having to go into the office.WILLIAM H.
The owners were extremely helpful and nice. The other employees we're very nice and helpful as well.Crystal K.