Th person that checked me in was extremely professional and nice. Appears they mostly have trailers versus trucks. The only issue I had was more of a UHaul policy. I was planning to move two hours away and the truck barely had a quarter tank of gas, so I had to immediately fill it up before I even started packing.Ginny Z.
Moving Truck Rental in Tuscaloosa, AL at Chevron D Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Tuscaloosa, AL 35405
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.0 Average Customer Rating
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First off I could barely understand the man I was talking to. Second he was rude. Third it was like the men that came into his store was more important than me and he kept putting me off to wait on them. I was offended by this. Also when he gave me the pads they were not folded. He grabbed a garbage bag and wadded them up and shoved them in the bag. That isn't the way I think a business should be ran.Karen S.
TERRRIBLEEEE! The lady working didn't know how to hook up the tow dolly for my car . And a local citizen helped me set it up. LMAO who's fault would it of been if something went wrong . Uhaul logistics and gas station distributors is a â€œshit showâ€. Never again . Never .Nicolas R.
No blankets available but I was told I could stop at another location and pick some up. I opted not to since the pickup location for this rental was already 10 miles further away than the one that I had as my preferred pickup location. I used blankets from my house to protect furniture during move. Truck ran great. Excellent equipment.Steven M.
The refund or deposits from the purchase being returned on time or because the usage didn't take as long as paid for need to be returned faster.jennifer K.
I dropped off my truck at 5:30 am Saturday September 26, I called to ensure the keys were retrieved from the drop box and yet still the truck was not processed until Sept 27 and 3pm resulting in extra charges. This is ridiculous and poor customer services and business management.Jennifer B.
I passed 5 other uhaul locations on my way to this one from my destination to return, they told me they had no more room but took my trailer anyway. Lady behind counter had a hard time accessing the system to return.CLINTON V.
This U-Haul experience went well from start to finish.John B.
Make sure the trailer has been cleaned out. There were several large boxes that I had to removejohn K.
This location frustrated me the most because I was practically checking things myself and walking back and forth to get needed information for the personnel. I was already a bit tired from my move, and this was sort of annoying. He finally got things straightened out. I sort of wish I had just went to the main U-Haul center in town. Otherwise, I was able to do what I needed to do and maintain a sound mind. Life just happened today .Su'Kova H.
It was a nightmare. The lady working at the store couldn't login to your website, she had to call the owner to get instructions. The whole process took 58 minutes. The truck was dirty and had trash in the back and a quarter of a tank of gas. I paid $171.00, all non refundable, for a two day rental. I returned the truck the next day with the gas hand in it's original position. When I asked if I would get a refund for the unused day, I was told that since I paid with my debt card it was non refundable.Shirley G.
See above.Lisa B.
The clerk was completely annoyed and verbally expressed her displeasure at having to conduct U-Haul business. She acted as though I had ruined her entire routine and day. In addition, she could not find the reservation on her laptop computer and further expressed her disgust.Chris M.
The attendant was amazing, we were in gas station pick up location. She was the only one working and had an amazing positive attitude. It was just too much. She would have to stop and cash out the customers coming in. It took us over forty minutes to check in.Ava M.
Extremely friendly and helpfulAvis H.
I waited 2 hours while the cashier tried to get the tablet to work.BRODERICK M.
All the information was wrong and when I reserved the truck and tried to correct the situation your representatives didn't fix nothing. My experience with Uhaul was horrible picking up and dropping off your system needs professional helpFjosterner E.
Please educated ALL of the other Uhaul location that is not a true Uhaul location. It took over 1hour to pick up a trailer and i was the only one at the store and trailer and no other Uhaul items there. I made reservations over the phone and told her what location i wanted to pick from, got a textl telling me that I could pick up from 69 location at 12 that night (why) i was scheduled for a 7am pickup at the actually Uhaul location. When i returned the trailer the same #&Â£% i was even asked for my credit card information. I was not very satisfied with none of my Uhaul experiences today.sonya J.