The truck did not have the expected pads or dollies. The dollies they did have were broken. The staff could not get the computer to work and had to take our details 3x to get us the truck after an hour of waiting with people who were not wearing masks. However, this was a plan B pick up location because Plan A turned out to be in a junkyard in the 2600-2700 block of Stone that made me fear for my safety with do not enter signs posted in a very dicey neighborhood and we could not access the truck until 2 h after promised delivery. The U-Haul representative on the phone was kind and helped us fix the disaster as best she could, including the $50 guaranteed refund or failure to deliver on the expected contract. Phone checkout totally failed. Good luck, stay safe.
Alquiler de camión de mudanzas en Tucson, AZ en Rillito Automotive
¿Te mudas de o a Tucson, AZ 85705? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Rillito Automotive. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Rillito Automotive
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Tucson, AZ.
Alquileres de vans de carga y pickup en Tucson, AZ
Los alquileres de van de carga y pickup U-Haul en Tucson, AZ son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Tucson, AZ 85705. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
We booked at truck online about a week and a half in advance and my mother who was picking up the truck and should have no issues was told to go to several locations before ending up at this final one. Some type of computer program should be looked at or a system for reserving should be present. She also got half the furniture protectors that I paid for and they were really rude to her when picking up and asking questions.
i guess it woyld help if they had somebody that works specifically for uhaul because the person there was trying to do many things @ once and its kind of hard for them its a mechanic shop and well i am glad albert was very nice and polite ,and helpful he stop a couple of things to help me and i really appreciated that but you guys could do better if it was directly personal working for you
The gate was closed to the lot and there were no drop off directions, and there was a barking dog trapped inside the gates. Thankfully, a customer service representative was very helpful on what to do, yet even she was unsure why the drop off at this location was so unclear after hours.
This location is a disorganized circus. Only one person actually knows what they're doing and if that person isn't there then the rest of the staff just ignores you. They added on rental coverage that I specifically declined. They miscalculated the mileage when I returned the uhaul and no one will respond to any of my messages about it. It's truly a nightmare no one should have to deal with after moving in AZ heat. They should not be allowed to partner with U-Haul and I will never rent from U-Haul again after this.
The reason for the "above average" rating was due to the inconsistent info received from your central 800 phone number, the waste-of-time spent on pre-check in (it did not work), AND the fact that, even though the truck was sitting on the lot, visible, I waited a half hour until it was "checked in from the prior rental" Express check-in took more than a half hour, with Albert on the phone with U-Haul. I'm not sure who or where the ball got dropped . . . but it set my schedule back.
You could make sure that you actually have people in the shop that know what they're doing. I went to pick up the U-Haul and apparently the only people who knew how to dispatch a truck had called in sick. The people who had contracted with U-Haul as a pickup location didn't know how to dispatch the truck. It doesn't make sense to have a contract like this and it everyone know how to at least dispatch and return a truck. It makes you look bad.
Drop off at this location was fine
Robert took care of my rental, and he was Great !!! Your very lucky to have him as a U Haul rep. Thank you, for all your help Robert !!!
We had no issues. The location was closed, but with the help of your website we manage to upload pictures for proof of return.
My name is Emmaleigh Cunes and my husband, Tommy Cunes, had an awful experience. We were scheduled to pick up our truck as an unattended pick up at the location, but the company did not leave it in a retrievable state. There were no keys. We called customer service and were told we had to reschedule for the next day which was very inconvenient. We were advised by that agent that we would be receiving a $55 credit, but that NEVER happened. In fact, my husband and I were charged TWICE. Both charges were for $88. We are still waiting on the $143 to be returned to our account. We are extremely displeased and expect a follow up with a supervisor regarding our refund and when we can expect that to appear in our account. We can be reached by phone at 5209715233 or 5209829142. Please get back to us as soon as possible. Thank you.
My only complaint is that I had reserved for 2 days but brought it back after 1. Then I was still charged for both days. ? We tried to move fast so we would get that money back but I guess not.
Can't say enough about this business! Wonderful guy! Great service!
Dropping off the truck was quick and painless. The gentleman was cheerful and glad to help.
Absolutely terrible. The location was in a bad area and wasn't the location I originally selected for the online reservation. The trailer was all beat up and dirty. On top of that we had to wait for the â€œU-Haul guyâ€ to get there because the person behind the counter didn't know what to do. When he did get there he didn't understand the computer system and kept losing our information. We had to start the process over 3 times. What should have been 5 minutes turned into an almost 2 hour affair by the time we walked in to when we left. It was such a bad experience that my wife and I will be very hesitant to use U-Haul again.
Truck broke down I want my refund
Nothing to say
Location closed at drop off - very poor signage. Called U-Haul to get instructions and wasted almost 2 hours trying to get instructions about dropping off the truck in a safe location. Very poor customer service from U-Haul when I called in several times for instructions. Also I checked to see how much gas was used in rental truck from the truck's dash fuel computer it said I used 14.3 gallons and I put in over 16 gallons - but still got charged for additional fuel.
Not a uhaul location problem just a real bad neighborhood in Tucson.
Prompt and courteous.
Gentleman working there was extremely helpful n polite
Air conditioning was intermittent. Didnt impact my experience. Pick and drop-off locations were very friendly and helpful.
The computer didn't let this location know that I had paid already but he called and confirmed and then found the correct information. I think this was more an online problem than this location. He was super nice. Also the location for pickup changed 3 times. That was confusing but this is the guy who delivered.