The guy where I took the Dolly was too rude
FLAVIANO C
Pro Computer Consulting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4P2H6
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- 3.5 Average Customer Rating
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The location on the uhaul website was completely inaccurate - wrong street and about a half kilometre away. Should be updated to be the parking lot of the church on broadway street. The lockbox was very challenging to open and required going back and forth between the physical location of pro computing and this far, random parking lot. Originally given the wrong code to unlock the lock box via a call to uhaul customer service. Then given the correct code after walking to the location and back to the lot. Took over an hour just to find the lot and get access to the key to the truck. The hinge of the side mirror was already damaged when we picked up the truck and if it was pushed outward to be able to use the side mirror to see anything behind/on the right side of the truck, we were concerned it would fall off the truck. They only had one truck at this location and we urgently needed to pick up a couch to meet our service elevator booking so we didn’t have a chance to switch to another location.
CASSIDY M1. Vehicle was terribly dirty. I couldn’t see the road properly as the windscreen wasn’t clean and when I selected that the vehicle should be cleaned towards the end of the trip then I was going to be charged 25$. This is unacceptable as the vehicle was dirty even before I started the reservation 2. Driver seat adjustment was broken, doors for both side had to be closed very harshly. (Like the 90s era)
Priya PI didn’t get the moving blankets and dolly that I requested and the check in process was painful. It took at least 20 minutes before I could get the code for the lock box.
Ian KPickup and drop off location is confusing. Says it’s on Yonge but it’s off another street in another parking lot. 30 second walk away, totally reasonable, but it would be easier if the pickup and drop off location were the actual address you reserve with and that the txt message confirmation says.
Peter C