The staff member was very pleasant.Peter S.
Moving Truck Rental in Toronto, ON at The Box Shoppe
(Distribuidor de U-Haul del vecindario)
Toronto, ON M4L1Y8
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9:30 a. m. - 5 p. m.
- Dom.: 10 a. m. - 2 p. m.
- 7/1/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Toronto, ON M4L1Y8
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Shortly before my scheduled pickup I received a phone call saying I have to do my check in online. When we got to the uhaul pickup location there was nobody there so we spent over an hour trying to get our hands on the keys. My pickup time was 12:30 and we didn't leave until after 2pm.John C.
They charged me $200 for a non-existent dent in the back when they found it the next morning. It was not there during drop off. A scam. Will go to Penske or Budget next time.Sharon R.
I was charged for $9.37 in gas when I actually returned the truck with a higher amount of fuel than when I picked it up. I had pictures of the instrument cluster when I picked the vehicle up and when I dropped it off and clearly the invoice I received by email was falsified as it showed lower fuel than when I picked it up though the odometer reading was correct. This is a scam and this location is scamming innocent people.JUSTINMICHAEL B.
The truck was not swept out between rentalsGERINE D.
I rented an appliance dolly and it was not supplied, which was a hassleGERINE D.
Hi I supposed to pick up truck at 9 a.m. when person show up at the store it was 9:15 and he said they're open at 9:30 which is not acceptable when I booked my time to pick up it must be open thank you other than that everything was goodmohammad P.
Reserve a truck at the requested location at the requested time.Sean C.
The truck could have definitely been cleaner - looks like it wasn't washed in a while (yes he sanitized) so that was pretty disappointing as I've rented before from other locations and they are very clean.Remy C.
Just dropped of truck after hours-was happy that was an option.Rowena I.
The guys were friendly, fast and easy to talk to very professionalKeith R.
Very efficient and seamless process for pickup and drop offAshwin A.
They didn't give right infromatin very poorENOK G.
I booked the truck one month in advance based in a location closed to me (distance and opening hours) and I made all the plans for my moving accordingly. Two days before my moving I was contacted and forced to pick up the truck from a location 7 miles away from where I originally booked it and that opened later. In addition to that I had to return the truck to the same location because the one I chose in advance was not available!! I do not have a car, I moved 40 miles away from the city, I was not able to return the truck the same day, I had to pay to park the truck overnight, I had to pay UBERs as public transit was not an option, The credit offered me to me did not cover all the extra costs I have to paid!! all the logistics of my movement were ruined, my movement was more expensive and more stressful thanks to the horrible customer service provided by U-Haul, why you offer something that you cannot commit to? Don't you care people's plans?ERICK R.
Equipment was delayed, poor communication after hours, didnt end up using any of the equipmentSamantha W.
Very good experience and better than my last uhaul experience. Good price, good help from the owner.Alexander R.
Great customer service.Omar M.
Contract stated fuel was full, but was in reality only 3/4 full. Took a photo and submitted as proof with UHaul app but still charged for 1/4 tank of fuel on return. UHaul has no record of the photo from the UHaul app and photo was not saved to my phone. Make sure you take your own photo of the dashboard on pickup and don't trust the UHaul app!Colin M.
Location staff was nice and helpful when I arrived even though I was struggling to deal with the online pickup process. However the booking process was a frustrating experience. Booking with the location, I booked a one-way truck. I had additional questions and and was sent to Head Office where I waited on the phone for 30 minutes. I confirmed my booking with the agent and then was sent to scheduling which I waited for another hour. Then this agent told me a one-way truck was impossible to book and that my booking was wrong. So the prices were wrong and I would no longer would be able to book my one-way trucks which was a major inconvenience. The online dropoff was also not enjoyable. It required so much setup and did not immediately work. It made me verify my device twice through email and then it changed settings on my phone and was then inundated with a long process of questions. Absolutely did not enjoy the online experience and it was very difficult to understand what I needed to do because I didn't understand what to expect. I did appreciate that I didn't need to download an app and just used a browser on my phone.Johnathan L.
Due to the location being in a busier location the cargo trailer was difficult to access. However, the staff was extremely nice and helpful. They went above and beyond and were very fast and efficient.Fahad R.
The web check-in is an absolute embarrassment. After checking in online the night before there is absolutely no reason I should standing in the parking lot waiting for over 20 minutes for someone to review and approve information such as my drivers licence which could have been approved either when I originally booked the rental, or when I checked in the night before. It also seemed that the system had no memory of things I had already entered. I must have scanned my license over 4 different times, and submitted my alternate contact information 2-4 times. All this only to be on hold with someone until I eventually gave up and did the in-person check-in which was successful. Fire whoever programmed the web check-in because they clearly had no idea what they were doing.Cameron D.
Paul is very helpful and friendly. Great service.THICAN N.
the location was convenient. I was treated politely and efficiently. Unfortunately, the cost was significant, but I racked up ~60 km; wish there had been a better rate. I will return to this location in the future.Paul K.
I was supposed to use the mobile check-in/check-out system, but nothing I did with my phone settings made the site recognize my location, which was a hassle. Also I would say the van I rented needs its brakes checkedâ€”whenever I had to come to a stop the steering wheel shook and it felt like they might fail, which made for an occasionally terrifying experience.Lindsay A.
The self check-in process was a little bizarre. Many people seemed to be having issues with it and the online chat situation wasn't that helpful. Not the locations fault at all. Seemed there were more issues on the tech side of things which cut into customers rental time. Overall good experience thoughDallas N.