Easy in and out! Pick-up/drop-off was after office hours, reservation, and the entire process was done through the U-haul App. This locations has a lot of signage to guide you as well! The only thing I had struggled with - as of August 2023 - the key box #1 lock was stuck (first opened only for about quarter of an inch), took about 5-7 minutes to get it to fully open and obtain the key.
Evgenia P.
Thomaston Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thomaston, CT 06787
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Great customer service
Mohammad R.Should email or text a copy of bill.
James C.Windshield was nasty
Jane A.Tina at Thomaston Self Storage was a pleasure to work with. She was extremely helpful & accommodating. Though, U-Haul was horrible to deal with. I had trouble with the app so Tina directed me to someone at U-Haul to assist and the rep was very rude and unhelpful.
Kathy W.