I thought the remote drop off was super interesting and cool once I got the hang of it.ALEXANDER E.
Moving Truck Rental in Temecula, CA at StorQuest Self Storage
(Distribuidor de U-Haul del vecindario)
Temecula, CA 92591
(Rancho California Rd Just East of Target Shopping Center)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9:30 a. m. - 6 p. m.
- Mar. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Temecula, CA 92591
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Considering what a big deal California makes about the pandemic the truck I received was very dirty inside, and out. The windows wouldn't come clean. Inside the truck the back was not swept out. The cab had old food under the seat, and stuff spilled over the center console. I had to wipe down everything inside. There was no effort to clean or sanitize the vehicle. I returned the vehicle cleaner then when I received it.David R.
No gas cap, check engine light was on.DAVID T.
Very friendly and professional!APOLINARIO J.
Everyone I spoke with in person was absolutely greatGarrett H.
Drop off took all of 30 seconds. Fantastic.Roger S.
Easy drop off experience.Austin G.
These people will literally call you an hour or two before your reservation and try to schedule you somewhere else further and try to charge you extra and they will give you a completely different kind track then what you reserve I'm literally over here emailing these people back and forth for this nonsenseClayton J.
Normally the employee walks around the truck with the customer to make sure all damages are marked. This time he just handed me the keys. I don't know what policy is but I like having someone walk it with me. Let's me know I'm not going to get charged for anything that was already there. I did get a text to confirm that everything was ok before leaving though so that was nice. The only other thing was that maybe I just didn't pay enough attention when he was talking to me, but I didn't realize I was supposed to check the truck back in with pictures after business hours. I got a text about 4 hrs after I turned in the keys saying I needed to do that but I was already long gone. I'm glad I didn't get any penalties but I would have done it right had I realized that's what I was supposed to do. Also it may be in the paperwork I was given but I didn't read it that closely.Kaneasha M.
They charged us for gas and fuel service. An additional $50! Even though we filled the gas to where we got it!Sherif S.
They don't have the ability to let you pick up before opening time as per your app told me I could do, the young man didn't seem to know what to do and when I told him I had prepaid and showed him the proof he still charged me again. He didn't have the correct dolly that I needed and the blankets were in a pile and I had to separate them to count them and found I was 1 short if I have to do there job I should at least get paid for it.Armando M.
I reserved an appliance dolly which was not available. The manager let me use one of theirs but it was in bad shape, bad wheel and had no belt. No one let me know the dolly was not available. Otherwise the online reservation system is pretty nice.Randall J.
I dropped off after hours, so didn't speak with anyone.Gena Z.
I had reserved a appliance dolly only to get there and find out they did not have any. Had to wait about 15 min before starting the pick up process, employee was nowhere to be found.Timothy S.
Used 24/7 and paid for a dolly and 12 blankets I never recieved.David K.
The person there must of been new. The alarm was going off and he was unable to turn it off. Then he didn't know how to check my rental out which I reserved. I am hoping I was not double charged. I did not receive the package or instructions for using the truck from him. And the windshield was so dirty I couldn't see out of it. My wait time was 45 mins. The young man should of had help. He was very nice through it all. Unfortunately it all was unpleasant.Michele L.
Very easy to set up online. Pick up & return very efficient!Larry Y.
The lady did not put down the correct starting mileage. The truck did not have what I have paid for. The lady told me she will fix the mistake and let me know but still no message back to me. No refund processed until today.Eric A.
No one was there to recieve the truck. They just had a key drop off slot for the keys. It was easy enough.Christopher A.
The initial check-out and rental experience was excellent. The check-in experience was the exact opposite. The guy checking me in seemed in a hurry and I felt I was "in his way" even though he had just returned for lunch. He did not listen, I had to tell him I was returning a vehicle twice before he realized I was not asking about renting. We did not walk around the vehicle, he immediately took it to the back. I had noticed my mileage as I pulled into the lot because it was about to turn to an even number. The mileage on my email receipt was 14 miles higher, a convenient $10 "tip" for the guy. I will use the main U-Haul office in the future and skip this StorQuest location.Sandra V.
The only issue I had was that we requested to pick up the truck at 8 am, however the place didn't open until 9. We were never told that we needed to change times. It was a bit of an inconvenience on a very busy day.Lisa G.
THE PERSONNEL AT THIS SITE ARE THE ABSOLUTE BEST!!!!ROBERT R.
DANA WAS AWESOME TO WORK WITHREBECCA G.
Kahlil Rubio was very friendly & helpful.James H.
Had to sweep the back. Outside and especially the windshield were dirty. Inside cab was okay.kathleen C.