This is absolutely the worst experience I have had when returning a vehicle. First off, the drop-off was changed twice from my agreed drop-off. This site resembles a wrecking yard. The office sign said "Open" but nobody was around. There was no key drop box so in frustration I finally just pushed the key through the exhaust port on the center door. I would never go to this location and I am surprised that U-Haul actually engages with this location. Obviously U-Haul doesn't visit a location before agreeing that they could be a dealer. Based on this single experience, I probably won't rent from U-Haul next time. You should be ashamed that your brand is associated with this location
Lorne D
Aaras Auto Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ladysmith, BC V9G1A7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The firts location was in Boys St in Duncan, but one day before, U-Haul told me that I had to pick it up 30 minutes away from my home at 1152 TransCanada Hwy. They provided good service, the trailer was clean and they were very helpful.
Pedro J