This was the worst experience I've ever had with U-Haul or any person in customer service ever. I'm filing a complaint with them he BBB along with multiple reviews. The person who handled this was the rudest individual. Lied to me about pricing and mileage, didn't even acknowledge how gross the truck was with left over disgusting food. She never sent me a email with mileage on it. Told me to my face it would be covered 160$ for 200 miles then charged me $70 extra and said it wasn't. She literally was rude and unapologetic. I doubt I'll ever use U-Haul again. How do you plan on fixing the situation?
LINDSAY W
Ali Capital Holdings LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tampa, FL 33619
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Keep giving great service. This to Mrs T
JOHNNY KI'm not going to complain even though the condition was bad it helped me out on short notice. But Battery struggled to start vehicle,oil change was passed due,smelled like roaches
JOSE SContinue with the same great service!
JOHNNY KGreat customer service, Ms T was amazing.
RAPHAEL S