They took the rental back & said everything was good to go. The next day I received an email charging me for another day & a fee for returning after hours.Jessica B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Tampa, FL 33613
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Poor communication, I reserved a dolly, there was none jn the truck, I was guaranteed 9am, truck was not ready until 10:30, . I picked up a filthy truck. With no dolly in it I was also told that I was being upgraded to a 26 foot truck because the 20 foot truck was not available at this location. Location and I was gonna be price matched and that did not occur so I was lied to thoroughly all the way around..Jennifer R.
The young lady that was working, there was very professional and very helpful. She told me I had to go online to do the reservation, and I am not very savvy with the Internet, so she did it for me, and she took the time to help me out. I really appreciate it.David B.
Pick a different retailer to represent U haul. They had no way to rent trucks, myself and another customer ahead of me had to use our phones to rent the trucks. Check in was untimely also.Fred P.
Poor record keeping! They are trying to charge me for fuel fill up and fees! They're charging me for the coverage for insurance as well! I have taken pictures of the odometer and gas gauge proving I am correct. I have tried to reach out to get this corrected and it went from me â€œowingâ€ $59 to almost $180! Also the van was full of sand both in the front and cargo area. I'm still trying to get the charges settled. Won't use againDonna F.