I quite literally made a reservation for a truck, 3 days in advance just to show up, and none of the locations had a truck. 3 of the locations had to send me to a 4th location, who finally had the truck, but didn't have the dollar equipment needed to move my furniture. I was still charged full price and was expected to get the truck back at 11, even though I didn't pick it up until 12 because I was sent to multiple locations. The service was ghetto, and I would never recommend this to anybody, because why would I make a reservation and no one has any trucks available when this could have been made clear up front, and I could have went with a different company and saved a lot of time and frustration and money
jasmyn roberts
Lake Auto Sales & Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33610
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This is not a specific review of Lake Auto Sales, but of the UHaul experience this time: UHaul moved my pickup location to a different address, further from my start spot. This location did not have the truck I reserved, and because of time constraints, I had to settle for a smaller truck. The truck was literally on empty and I had to put gas in it immediately. When I returned the truck,it was back on empty, but I was still charged a gas differential as well as an extra mileage charge. I should have received a $50 credit because my reserved truck was not available.
Mark SpickerProcess was quick and fast everything went smooth.
Katrina pascoThe floor of the trailer was sticky and out shoes and stuff stuck on it.
Steve WhittingtonWill need to improve road and parking around the office.
OMAR TORRES RODRIGUEZ