It's not the location of the pick-up that was the problem, though they forgot my moving blankets and caused my time and gas to be wasted. Nor did they tell me everything I needed etc have with me when picking up the equipment. HOWVER, those things I can over look because it was the very least of my problems from U-haul. It is your entire digital check-in process that's the problem. It's the largest, most frustrating pile of dinosaur shit that I have ever experienced from U-haul. Just when I didn't think my experience with your company could get any worse, you invented NEW WAYS to introduce me to Hell itself and make me want to carry each individual box and piece of furniture 12 hours one way by hand. It actually took me LONGER to get to where I was loading up because of your digital ineptitude than it did to actually load your damn metal-box-on-wheels. What's crazy is I am the one doing all the damn work when it comes to registration, checking-in, filling and unloading the truck, and advertising your sorry business driving down the road with your logo on the side of the vehicle, and your prices STILL go up? The U-haul company is fucking useless, and I will pay more somewhere else just to never have to deal with your sorry asses again.
Jonathan T
Smokey's Enterprise LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tallahassee, FL 32301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Charged for gas despite having filled the tank more than it started at
Charlie GVery nice people. It was a pleasure to do business with them.
Michael GNothing. Your associates were extremely polite and prompt with getting me set up with my rental so I could get to the meat-and-potatoes of the moving hassle.
Jessica BFirst time using contactless pick up. Will never do that again. Truck was clean. I ordered 60 moving pads. Called customer service and they had me go to another location to get the pads, they only had 6. Called customer service again (people at other location would not help) and they sent me to a 3rd location to get the pads. They had them and were very helpful. So 2 hours later and about 15 miles out of my way I was able to finally use the truck.
Karl S