U haul changed my pickup location the evening before to a closed location. I had to use the app to get the truck . I had to speak to at least 4 different people to get the app to work . It was well over an hour before I could get the truck . We could not get all of our things and had to leave our stove and refrigerator because the dolly I rented was not in my rental . The app is terrible and kept freezing up . It is not my phone because it’s brand new. Very disappointed.
Kristen S
Royce Daigle Sls & Del Ruth St
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sulphur, LA 70665
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This UHAUL physical location was fine. The app was horrible! I rented a UHAUL truck at a different location a couple of years ago and had a very similar experience. That location was also fine but the app was terrible! You can improve things by hiring a human and getting rid of the app.
Carey RMs. Sarah was very helpful.
Luwanna BKnowledgeable, helpful and friendly service. Very professional.
Ty VHave the facility open on weekends
Ulysses B