I was charged additional fees for insurance which I said I did not request. And also the person who set the appointment had it being retuned same day not the next so I was charged a late fee. I need to call and speak to someone
VINCENT KLAPPERICH
Country Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sugar Grove, IL 60554
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Limited supply but had the truck I wanted so no issue.
Scott BlankI felt for the lady at this location. She was the only one there & seemed stressed. Not her fault the computer & hand held device she was trying to use weren’t working. Took awhile to drop off the U-Haul.
Dawn LutterThey charge me $37.00 dollars to drop off a truck that I could have dropped off at any location that was near my destination
LaNowel LloydClerk did not know how to operate computer, caused delay. Alll she knew how to do was threaten additional fees. Truck had TPMS warnings on three tires. I don’t know why self check in and out was not available for this rental, but you need to enable it for this location.
Robert Verrando