We selected a location we knew would be open the day we planned to return the truck. On that day we realized UHaul had changed the drop off location to one that 1) was difficult to leave a 20' truck 2) did not have a drop box and were not there on the weekends. It made a stressful and tiring move from TN to WI way more complicated then it should have been. Also, we are older and do not have a firm grasp on technology. You should keep that in mind that not all your customers are. Some of us prefer face to face transactions.Jeffrey S.
Moving Truck Rental in Stevens Point, WI at Mirror Finish
(Distribuidor de U-Haul del vecindario)
Stevens Point, WI 54481
Services at this Location:
- Lun. - vie.: 10 a. m. - 4 p. m.
- Sáb.: 12 p. m. - 3 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Stevens Point, WI 54481
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
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Too many steps to self checkout...took 5 minutes which was too long in my opinion... taking several pictures and reading threw directions.Julie S.
Have on hand dollies and hand trucks for rent.jay C.
Make sure that someone is available for the rental reservation. Make sure the rental is available and ready to go.Victor F.
Read above about the whole experience.Mary R.
Cab had ashes in the ash tray. Could have used a sweep out. Did NOT have the rental equipment we had reserved and had to make two calls with 20+ minute wait times to get through to anyone AND go to two other locations to get one of the two pieces if rental equipment. Did not get the second piece, as they did not have.Derek M.
Windshield Wipers were in need of replacing. They only smeared the rain and made it hard to see.michael D.
Maybe if someone is at the location, it would be better, but trying to pick up and drop off from the website and/or phone app was not good. I set up an account with all my information the day before. When I got to the site I should have just have to check in....that didn't work, so then I called. I had to supply all my information again (credit card, address, location, miles, etc). It took me 30 minutes to pick up a truck that was just sitting there. Then when I dropped it off, I received a text to do a drop off process...that didn't work, so I had to call again and this time it was a quick 5 minute call. Next time I will not do pick up and drop off with a location not open.Roger R.
Perfect experience.Scott S.
They didn't open until 12:00pm so I had to cancel the work crew I had lined up to help. The pickup location was 50 miles (round trip) out of my way for the move. I had requested a pickup in Wis. Rapids at 9:00AM and was told I needed to pickup in Stevens Point at 12:00pm.Robert P.
Someone on the phone confirmed a trip for me, but then someone else from U-Haul called to say that the first person I talked with didn't have access to know what equipment was available. What a silly system if the left hand doesn't know what the right hand is doing. Dude on the phone who was rude finally confirmed when and where I could smaller equipment than what the first guy said I could have told me I was confirmed to pick it up at 9am. Problem was the location doesn't open until 10am, so my moving crew and I were forced to sit and wait for an hour. Luckily we had all had poor experiences with U-Haul, which gave us something to chat about to pass the time.Jason W.
Left taillight was out right tail light barely worked. Gentlemen kind of brushed it off for safety issues.Trisha K.
Already top rated!!Anne G.
There could have been a little more instruction regarding the peculiarities of the trailer. When I drove away the left fender flopped down. It had not been fastened.Gerald U.
I reswrved a U Haul trailer for pick up and when I got to location was informed that the reservation had been pushed to another location . I was never informed then upon calling the new location I was informed the trailer was rented to someone else. I ended up driving 51 miles to another location to pick up trailer. very unsatisified with the rental experience.Tim T.
Had a wonderful experience with customer service and very helpful.silvia S.
Tony and the other guy (Courtland?) were very helpful and communicated well, both in person and over the phone. They were able to accommodate a last minute change on my end, and made the experience smooth.john P.
The uhaul that we rented leaked. All of our stuff was soaked and had to be wiped down and dried when we got to our new place.Neil H.