Absolutely disgusting. The smell was nauseating. The man working there had 4 prescription bottles with meds in them sitting out. Fly strips hanging from the ceiling full of dead flies. My daughter had to walk out & wait outside. I'll NEVER use this site again.Deborah Lynn O.
Moving Truck Rental in Steubenville, OH at MWWS Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Steubenville, OH 43952
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I reserved the biggest truck they had only to get a call a day before telling me that they rented it out and I had to take a smaller truck and they only knocked $10 off and still charged me $140 and then another 60 the second day it was awfulcarissa B.
The gentleman who waited on us was very friendly and made the process very easy.Camden P.
This is the second time I have picked up a truck from this location - two years apart. The first time the employee was late and then truck reserved had trash in the bed up to the ceiling. Had to take larger truck which was harder to drive and load. This time the person behind the desk could not enter or approve reservation and had to wait on another employee. The bed of the truck had to be swept out. In addition, a tire sensor showed the left rear tire was low. The second employee said it was only a sensor error. Filled the tire after leaving and the sensor light went out. I reserved a dozen moving pads and none were available. It was blamed on the local university graduation. Both times the office is a disgrace - cluttered and smells. There is a container of bed bug spray but a pizza was cooking in a toaster oven that was gross to the sight. This site is a disgrace especially how the trucks are parked haphazardly through the lot and there are nails and screws on the gravel lot. Near the main door it looks like a junkyard with a old grill, junk and trash. Returning to the moving pads, I am glad they were out as they would have probably been filthy like the office. I generally do not write reviews that are negative - I just do not respond. But if there really was a shortage of trucks due to a university graduation that occurs the same weekend every year and is advertised, why not be prepared. For visitors, this location gives a bad impression of our area and I am in economic development. This place needs a complete overhaul.Rob N.
Make sure tires are in good shape had two flat tires wiring harness not working for lights would like part of my money refunded called for road side service waiting 9 hours no one showed upSherri G.
The owner is top notch and goes way beyond satisfaction. I tell all my friends to go to him Henry Montgomery for all U Haul needs.ANDREW B.
Dirty location, truck was not clean on pickup delaying our pickup. Original location was changed last minute which increased our mileage costs.Matthew C.
The agent was great to work with. Always stressful to be moving, but he made this part of it easy. Good people-skills.Paul T.
Didn't have the truck I wanted. But made it worth what I gotJames F.
Clean the office and clean the equipment. Have everything available that I asked for.Brandon S.
I was charged twice for my rental.Alexandria M.
Couldn't have been easier. Will definitely use you again!Kimberly H.
Henry the owner is very nice always helpful and very caring thank god there is a u haul place down town steubenville where its located.Tanishia S.
Scary location. Truck was filthy outside, cab was dirty, cargo area very dirty. If you charge $25 for returning dirty I want the $25 from last person because I had to spend a fair amount of time cleaning out the truck!John F.
Overall, good experience and nice truck, good size.Patty E.
Very friendly and helpful, I use the location all the time.Ed R.
looked like a junk yard. Really concerned about the key lockbox! It had a key hanging from it to open the box,which i did thinking I had to drop the key inside.I placed my truck key in it anyway and took the hanging key out and put it in the box also. I am very concerned that this truck could have been stolen if anyone checked the box???DOMINICK D.
Mr. Henry Montgomery was very courteous. A pleasure doing business with!Jennifer M.
Just dropped off the truck as the bill was prepaid. No hassle at all. Again the service person was friendly and competent. Can't ask for much more.Jerome F.
Such a great guy. Made sure all of my equipment was checked in QUICKLY and enjoyed the friendly conversation during the SHORT time spent there. Would recommend to anyone needing a Uhaul.Scott R.
Nothing! We had amazing customer service! This is our second time using this location and it will be the only place we use for our U haul needs! Could not be any happier with our experience! Thank youAngel D.
Wonderful place to work with, Very good customer service! Will do business again!Eric M.
If I could give zero I would. The place was beyond run down. It was dirty beyond dirty. The people didn't know what they were doing. A woman checked me out and they wanted to gave me the truck I didn't needed. I specifically asked for a 15 feet long truck. They had one on the lot. She said just take it the person Who knows how to change charges charges were in there. I just driven out of the lot and I have noticed the driver side mirror was completely duck taped and couldn't adjust it. It was a nightmare. Next day when I got the bill I have noticed they overcharged me for the truck .anita S.
Stay just as niceMarlon J.
Inturned in the truck after hours, filled the tank to half a tank where it was when rented, swept out the back, it was in the same condition when returned and then I look at my bank account and have a charge. I have never had this problem and I've rented numerous u-haul. I won't use this location again and will be contactingAdrienne M.