I first had a reservation in metter Georgia. We drove from soperton Georgia to metter Georgia and found out that they did not have it available even though I reserved it the day before and there was one there when I reserved it. So I ended up having to drive into Statesboro Georgia to pick up a dolly. This was my first time using U-Haul and I did not enjoy the experience. I had already had a stressful week trying to figure out how to get my car home. And then I had to waste unnecessary gas trying to get a dolly that should have already been at the first place I reserved it!
Michael P
Lucky Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30458
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Customer Reviews
- 3.5 Average Customer Rating
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No issues at all! Booked the tow dolly about 30 minutes before I showed up, got there and was out with it in about ten minutes. No issues with returning either, only about 5 minutes and I was off again! Felt like the cost was also reasonable.
Will RAll went well
MARK Cim being overcharged by 67.99 and i already paid 135.99
Cameron TThe store attendant wasn’t knowledgeable on how to assist me and I was there for over an hour trying to get the U-Haul. She had to redo the information in the computer several times even after I provided her with the confirmation information. I had to call customer service several times for them to assist me, but the overall field goal was OK.
Shatonya W