After having to pick up at a further location that I booked at, I was told I would get a 50 mile credit on my invoice. I do not see that credit was issued. Please contact me at 832-286-6502 - Bill Heuer (Owner)
JASON S
Move It Storage - Spring
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Spring, TX 77373
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Upon arrival I parked next to the truck I had scheduled. When I attempted to check it out using the UHaul website I was directed to a phone number because of a problem with the equipment. I was told by the help line that the truck was not available and my reservation was modified. Modified reservation would not allow me to pick up a different truck until hours later. After talking with on-site staff, the truck was checked in and I booked it in person. When I went to the same location to return the truck the website told me it was due at a completely different location far out of the way. After returning it I find two separate charges on my card. I only ever used one truck. The online check out/check in system is far less convenient and reliable than simple in person rental.
MARTIN MIt’s not so much the location as it is the mobile pick up and drop off there’s to much unknowns and I got charged an extra day and didn’t have the rental for two complete days very disappointed
Gabriel GThe lady who helped me was very professional and very personable. Would recommend.
Stephanie HI met one lady who checked me in. She was very great and respectful.
Kwame F