The drop off location was a tiny parking lot full of U-Haul trucks and other random trucks with no open spots to park. There was no clear signage of where we had to leave the key. There was also no information on this in the U-Haul app for the drop off process. So yet again, I had to call customer service and the lady on the phone was very helpful and found that the key dropbox was on the complete other side of the gas station next to the parking lot, which makes zero sense.
Lucas F
Southbridge Gas Station & Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southbridge, MA 01550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was told I would get s text message yo close out the reservation on site as it was after hours. I recieved no text. I tried to call to close and after waiting on hold I finally talked with someone who said he had to transfer me and the I waited on hold again until I gave up. Then I see you charged me extra for your mismanagement. Aldo. You changed my reservation to a week past what I reserved without talking to me. I true disaster of an experience with Uhaul. Please refund my CC the $20 You stole for your mismanagement of bringing back the vehicle.
David MVery helpful good people. Smooth transaction. Thanks!
robert lAll went well. Truck was great and service was top notch and courteous.
David BHighly recommend
JOSUE R