Very poor service and explanation
Narciso C
Penny Pinchin Records
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98178
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Customer Reviews
- 4.0 Average Customer Rating
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The operator at the pick-up was excellent. Jumped in to help me with the pick-up even though it was after close and he had shut down his store for the day. It was meant to be self-service and he totally helped me figure out what I was doing.
Mathew MI wouldn’t have a location at a rap studio where the guy is so blunted he releases a truck with someone’s private lock on it that no one knows the password for. Also, probably not try to charge the customer for a bunch of charges after finally getting a truck after three hours that didn’t have a lock on it. And that was really dirty, had garbage under the seats, and with a quarter tank of gas!
Brett AI had a great experience with Rob, he helped me with everything I needed for my big move.
Cynthia WI was given a vehicle with almost no gas in it, so I immediately had to put gas in it. When it started raining, I turned on my windshield wipers and they malfunctioned, with the passenger windshield wiper literally falling off the windshield wiper arm and the driver side wiper didn't even touch the windshield, so it was a dangerous situation driving in the rain. Hopefully this vehicle will go through a thorough inspection before it is rented again. I do feel bad for the manager of the location, as it is in a high theft area and he has trouble keeping his vehicles in shape.
John R