I was not presented with the proper checkout process of viewing the vehicle, nor was I given a contract or receipt prior to getting the uhaul or turning it in. My cargo got wet due to a leak in the cargo storage of the uhaul. Worse experience ever!!! I was informed to put the keys in the drop box though there were two associates working the register.Alexondria P.
Moving Truck Rental in Sealy, TX at Tiger Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Sealy, TX 77474
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Over all I was really impressed by how easy it was to just deal with. The only part that wasn't as clear and concise was the return procedure. It was a good experience.Kristina K.
Much sure you dont over charge them. Bit they told me one price. And xharge anothet.tammie G.
The location was a crack house and a porn shop disguised as a gas station. I waited outside for a couple of hours for someone to show up and give me the keys. Even though I used the U-Haul app, I had to wait for someone who charged another $46 for showing up. It was the nastiest and sleepy place I've seen.MARK W.
The rental place was a gas station, and I was quoted a higher price than a typical Uhaul rental store. The clerk did not help me hook the trailer onto mt truck. Return was a breeze, howeverAnhKiet L.
The phone number does not match the location. I told someone at U-Haul about it and they said they would look into it.Steve B.
Open to late 12:00pmGerardo B.
place is very small and no one is will to help with drop off.Chris L.
There wasn't a place to park the truck when we returned it (the very small parking area was overflowing with other uhaul trucks and trailers that were poorly parked) and the person working at the store wasn't helpful in telling us where to park it. She didn't seem to know or care about anything related to the U-Haul portion of the business. We had to park it at one of the gas pumps so it wouldn't be on the highway in front of the store. Not sure why a uhaul rental location only has 2 parking places for 4 large trucks and a number of trailers and tow dollies.Alex M.
Just do your return by phone or app. The person behind the counter is of no help.Deborah F.
Honesty, the location is great, its a gas station loation, the lady working the desk is nice and polite and inviting and helpful. The Manager, Mr. B - not the best customer service skills. We asked him for the deposit back and he said we need to call the location we picked the truck up from - which we did, found out the refund is mailed to us. Very frustration, when we need the money back now.. You know how funds are low when moving. Also, myself and mom which is older, was asked by the Manager to get the dolly out of the truck and bring it in. He needed in the store, but didn't offer to help. Not a great experience.marilyn H.
Very bad experience with uhaul they lie and don't give deposit back after having the trailer for 2 days way before we had to return and they checked it in on the 4th day now saying we r late. Well never use this company after. BEWARE.Linda C.
Representative was hard to understand and I didn't feel like he was giving me honest informationjason C.
They had no clue of me coming. Laptop was down. She had to call owner of the store to assist from home. Ended up taking my paperwork because she couldn't print her own. I had to back the truck out because she was not able to. Ended up waiting almost 40 minutes there when it was supposed to be quick because I did everything on line.John M.
Have the place that does the renting be a place that isn't a convenience store, ran by someone who doesn't speak English well, who keeps stopping your transaction to wait on other customers, who cannot leave the store to walk across the parking lot to inspect your vehicle and trailer so he makes you hook up all your equipment yourself and drive it over to him so he can take a photo of it with his cell phone, and then charge you for more days than you requested. I will never do business with Uhaul again.john H.
Fix your app. I went to return the truck and the app failed to have a return truck feature.MATTHEW C.
I almost didn't get my trailer that I had prepaid for. The manager at tiger mart told me that my Ram 3500 dually pick up was too heavy to pull a 6 X 12 trailer. My wife had to call and get uhaul to tell him that the pick up was adequate for the trailer. I had the pick up checked at a uhaul in Gladewater before I left that Friday. It would have been a wasted trip of almost 250 miles.Robert W.
Was not the location I had reserved for my pickup. Added extra miles to my trip. Extra charges!!! No military discount? Improve the phone app. or have live people that can handle the transaction in a timely manner. Over 45 minutes to process the app. to get the truck keys. The clerk at the store was really nice but had no clue, couldn't get the lock to open on the lock box once we got to that part of the app process. Parking access to the public street unacceptable. no room to maneuver large truck and the drive way caved in as I tried to leave the parking lot. Took another 5 minutes to get the truck out of the hole..... MY TIME!!!! I arrived a half hour early and was way after my time started to get going.Wayne B.
The gas station clerk had to call the owner and Uhaul to get our truck set to Truck 24/7 pickup. She almost refused to let me speak with the Uhaul rep she had on the phone. The Uhaul rep was extremely helpful.Johan S.
The lady that was there today was very helpful and outstanding. Thank yougeorge A.
I checked my debit account and there are 6 charges for $1.85, then they charged my card 68.50 instead of 46.50, then there was a $162.00 deduction. I knew something was funny when he was going to town on the laptop keyboard when he was booking me. He never had me sign anything either. My bank was closed today so I have to dispute all of this Monday.Rodney B.
Run down location. Only one person knows the procedures.Jonathan D.
Nice - easybyo work with - professional worker and friendlyThomas B.
Easy process would recommendluis L.
Took clerk at least half to process. I was the only customer at the store. Credit card machine did allow a transaction to buy gas for the van. Windshield wiper left a mess on the window including driver's side.Mark N.