easy to turn inKenneth K.
Moving Truck Rental in Sand Springs, OK at Big Als
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Sand Springs, OK 74063
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Man was very nice.Dana H.
Kind service and a wide selection of rental Trucks.Vance R.
Would like call regarding experience. 918-853-4487Logan A.
Everything was great. Very friendly owner!Lawrence P.
Did not have moving blankets and I still got charged for these. I am pretty upset then I got accused of stealing them. Very unprofessional and no worth it.Kearstin H.
very friendly & good service!!!!ROBERT W.
Make sure customers know what features come with the truck. Make sure employees are trained to rent out and return vehicles. I turned my truck in before the store was closed and the clerk didn't know how to return the equipmentCourtney B.
This location the people were very helpful and had the right truck when we arrived. Thank youAUSTIN R.
excellent service!!!!! truck was very nice!!!!!ROBERT W.
Have everything ready, make sure additional Items are in the truck already. Make visible that truck might be in the backEva A.
Everything was handled very professionally at Big Al's.Chabon C.
service was very friendly, helpful and accommodatingGEORGE H.
AC on the truck blew up on the windsheild only. I was double charged for the rental and have not been able to get anyone to contact me to resolve this. There is a rediculous 10 to 15 minute wait for customer service if calling.Les V.
Customer service was excellent. Truck was clean, comfortable and operational as expected. My only problem with the rental was the .99 cent per mile rate fee which is excessive and absurd. Mileage fee needs to be reasonable for my repeated business interest.Thomas M.
Nothing, on my part, it is a great location and friendly place not far from where I moved, I will trade at there store as long as I live here.Jack S.
The clerk at the pickup location had NO idea how to handle rentals. She had never been trained. She called her boss & he directed us to call someone at u-haul to further process the rental. Major holdup. The agreement said that if I arrive before 5pm there would be someone to assist me. This was not the case. When I returned the rental 24 hrs later, I was asked to write down my name, phone #, date & time of return on a scrap piece of paper. Seemed unprofessional. I wanted to know at that time how much my credit card was going to be billed. The clerk had no way of knowing & had no training with rentals. She was, however, very friendly & apologetic. Her boss was another story entirely. After my belongings were in the Uhaul & had arrived at the destination, I wasn't able to get the door open. I called the # on the contract in my email. The semi-foreign speaking man told me to, "find a man to help you." I felt this was very chauvinistic & inappropriate. Overall, the experience with the truck was wonderful. It drove well & handled my moving needs as desired. It would be helpful if the clerk actually had some training about rentals.Tonya F.
35 miles from where we unloaded. I know there are U-haul locations closer. Why did we have to drive so far? And charged $172 for 2 extra days...caused by wrong size truck! Seriously, this has been a horrid experience!RICHARD B.
This location was way out of my way and the truck had bald tires and needs transmission looked at. I always use Uhaul and still will, but this experience with the Uhaul you provided with was awful. I was very disappointed. But uhaul is awesome! Just this one truck stinks!CHERYL P.
Took over an hour to rent a trailer. Never use this location again.DUSTIN W.
Didn't seem to be very knowledgeableBrett B.
Apparently they did not know I was coming to pick up truck. It took 45 minutes to get any service. The only person at station knew nothing about the uhaul business. She was a new employee for the convenience store. The owner hung up on me. I had only been advised the evening before I was going to have to drive 45 minutes one way to pick up truck. I was promised $25 off for that inconvenience ( by uhaul agent of phone who got contract fixed up) but did not get it.William L.
Make sure you know what you have in stock at each location. Also the customer service was terrible! He had no idea what he was doing and even asked me to wait while he checked out other guests! What should've taken 10-15 minutes took basically an hour! Also the mileage charge from this location is crap! Overall if there was any other company to use except uhaul I will use them the next time! No Matter the cost!Nick W.
Definitely train personnel to be customer friendly!!!Rebecca R.
Fire him terrible service. Took 2 hours to rent truck. He waited on other customers. He was rude to my wife because She is a woman. This Roman fella went out of his way to over charge us and blame us for it. He us the most unprofOSCAR S.