Moving Truck Rental in San Francisco, CA at U-Haul Truck Share 24/7 at Fell and Masonic

Moving to or from San Francisco, CA 94124? Get FREE truck rental rate quotes at U-Haul Truck Share 24/7 at Fell and Masonic. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in San Francisco, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Truck Share 24/7 at Fell and Masonic

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Francisco, CA.

Cargo vans and pickup truck rentals in San Francisco, CA

U-Haul cargo van rentals and pickup trucks in San Francisco, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Francisco, CA 94124. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in San Francisco, CA, reserve a van for your moving needs from U-Haul Truck Share 24/7 at Fell and Masonic!

Alquileres de camionetas y camionetas de carga desde $19.95

Características

  • Barandillas interiores en las camionetas de carga
  • Transmisión automática
  • Aire acondicionado
  • Suspensión Gentle-Ride
  • V-8 de bajo consumo de combustible
  • SRS/bolsas de aire

comentarios del cliente

Nolan D. en

Grado:

The car wouldnt unlock or start for an hour. It was awful but once it was working it was fine.

David C. en

Grado:

I completed the self-pickup onboarding via the app, however you never unlocked my van (so I could not retrieve the keys, which are in the glove box). I called support, got transferred, put on hold for 20 minutes, then the line went silent, call dropped. I tried the live chat via the app and they concluded that they could not assist me and I must call support again. This entire time, I've been stranded on the side of a busy road where your van is parked for pick up, and now I'm running behind on the pick up I needed to do for my company. I called support again where your support agent kept telling me that I completed the app onboarding, thus I should have the keys. He also didn't know that this van should have been remotely unlocked by your team. He didn't understand how I didn't have the directions to retrieve the key. I got put on hold again, then he came back and told me "you learn something new everyday, I didn't know we could remotely unlock it". They finally unlocked the van at that point. This is the 3rd time I used the self pick up, and the 3rd time I had major issues. The first time (few weeks ago) I got to the van and the battery was dead. You sent roadside service to me and after over an hour they notified me that they could not locate the van. *The van never moved due to the dead battery, it was still in the parking spot - they should know this exact location. So I had to reach back out to support and do the entire process again of getting transferred, put on hold, etc. Finally several HOURS later, another service agent arrived and jumped the vehicle. This put my company event into a tailspin and it was a complete disaster. The second time I used you after that, I got to my van and the window was smashed and van was trashed. Again, I had to make several different calls and always put on hold and transferred several times. There weren't additional vans at this location, so I had to travel to another location to pick up a new van. Again, my company event was ruined and again, my day was ruined and my time wasted. 3 times I had faith and tried to believe that each previous incident was an isolated incident. I was so frustrated after each of these incidents that I even had zero interest in sending feedback/reporting the incidents bc I didn't want to sit on hold or be transferred again on the phone if I called in. I just didn't want to subject myself to another unnecessarily horrible experience. Clearly your self-service 24/7 pick-up needs further polishing. It's a huge detriment to the Uhaul brand. These experiences were so bad that I actually give others disclaimers/warnings about the service and share my experiences, since I don't want my colleagues and peers to deal with such nonsense.

Kathryn R. en

Grado:

The car was improperly registered and I stood in the cold for 40 minutes trying to get in. Then I called customer service, had to wait for a representative, then was hung up on twice before the third person actually took my call. I wouldn't recommend.

Edward D. en

Grado:

The pick up experience was disappointing. It took me 10 minutes to get through the verification process, which should be encouraged or be mandatory to do prior. I had to call customer service to help unlock the car. Additionally on the process to return the truck I was unable to upload my photo of the mileage/gas gauge. The customer service agent, Raquel, was very helpful but again this process should be seamless.

William C. en

Grado:

Check in/check out, clunky online experience. Perhaps this is only first time use.

Christian S. en

Grado:

Unlocking the car didn’t work, had to be on hold for 25 minutes to get a customer support person to unlock, making me late to the event I was transporting stuff to.

Noah K. en

Grado:

It took me far too long to begin my reservation. I expected it to take a bit so I got there early. However it ended up taking me about 40 minutes before I could start driving.Many steps I took while at the car seemed like things I could have dont when I made the reservation. The app ended up not working and I had to wait to talk to someone on the phone. When I returned, the parking spot I was supposed to use was taken. There was not clear signage to indicate to others that the spot was reserved. I had to sit around for about another 40 minutes while I got bounced around on the phone between different employees. I would actively discourage people from using this service.

Rachel T. en

Grado:

I couldn’t start my reservation until an hour after and was still expected to return it at the original end time. I was on hold/on the phone with support for over an hour trying to start my reservation.

Savannah F. en

Grado:

The app was terrible, I didn't get to get everything moved since my pickup time got delayed, people did not know what was going on, and the car pick up location is impossible.

Joel S. en

Grado:

It just takes some time to log on and go thru all the steps to get the vehicle at this parked location and the four food not unlock so I had to call. But it was a very convenient location.

Benson L. en

Grado:

It took 30 minutes on the phone with customer support to get verified and then have a tech remotely unlock the truck. Once it worked, then everything was great. Hopefully this was a first-time-setup problem.

Michael N. en

Grado:

This was a mediocre at experience. They don’t tell you what the process will be like. There is a key box next to the car and the app said to use it, but gave me no code. I had to call and they unlocked it for me on their end, not using the code at all. The app needs some revision. But overall not terrible

Michael G. en

Grado:

Lock box process at this location is a mess. The lock box for the truck key return was locked when we returned the truck - return instructions did not provide lock box number. Spent over an hour on the phone with customer service with no resolution. Finally had to leave without having returned the key. Unacceptable - UHaul has not yet figured out street-side truck rentals

Serghio P. en

Grado:

Key compartment was very hard to open after unlocking with code. It took several phone calls to receive a new code and a.lot.of force to get it open.

thomas C. en

Grado:

The check in process is a little lengthy, with multiple verification requirements including the need to contact an alternate contact, which isn’t clear when you book on line. Slow and inconvenient and should be streamlined.

Sophia B. en

Grado:

Everything with the rental itself was fine. Mobile check in went smoothly, the truck was nice, return was fine. However the next morning, I realized my wallet must have fallen out in the truck. Customer service was extremely incompetent in helping me, and after waiting a full day for them to help, I ended up having to get a friend to rent the U-Haul again so that I could look myself (and easily found my wallet). I would not rent from a 24/7 location again because the customer service was absolutely terrible.

Tyler K. en

Grado:

Upon checking out the vehicle, waited 1.5 hours on customer support to obtain a valid pin code. Upon returning the vehicle, locked the keys in the lockbox, before finishing the return procedure on my phone, and got charged for 2 rentals. I need help!

Giovanni O. en

Grado:

First off I do want to say, 3 months ago I tried to use this location and it was a DISASTER, I was there for 2 hours, on the phone going up the chain of command until finally a manager basically told me there was no way I was getting the van I needed. I had to reschedule the entire event and make a new reservation at a different location. That’s the reason I am writing a review, this time around the process was as it was advertised: fast, easy, and no issues. U-Haul has made the location much better!

Hannah C. en

Grado:

It was very hard to pick up the 24/7 rental and required waiting for a local office to open - 2 hours after my reservation time - and multiple customer service calls with issues through the app check in process. Will never use this service again and will caution my friends and family against it

Rigel S. en

Grado:

My reservation told me to drop my truck off here, and that I could do so 24/7. However, I was not given a code for the key drop box. I had to call customer service, and was placed on hold, transferred, and disconnected multiple times before someone finally gave me the code. I was waiting at the location for over 2 hours on the phone before I could successfully open the box and deposit the key. After this horrible experience, I will not be using Uhaul again.

Tyler W. en

Grado:

Problems with the phone app, unlikely that I would reuse the company unless there was better options were unavailable or prohibitively expensive.

Jason V. en

Grado:

This was the worst experience I've ever had renting a car/vehicle/uhaul. Nothing worked. The app kept telling me that there was no vehicle attached to my reservation. Called customer service twice, the lady said it should work and it didn't. Third time calling a dude managed to fix it on your end. Now i've been standing by the van for 30 minutes, despite getting there early. Then i have to do this long process of taking a photo and doing the verfication. Could've easily done that in the comfort of my own home ages before. Then the code to open the lock box was incorrect ,so had to call a fourth time. Eventually get moving, 45 minutes after showing up. Ridiculous. Checkout was just as bad. The app wouldn't work (got stuck trying to upload the photos, clear API failure), so i had to call customer service to check out. They coudln't help me, told me to email them photos. I did, but the uhaul email client bounced and told me that it couldn't deliver the email. the lady on the phone berated me and told me i didn't know how to use email (i'm a software engineer). AWFUL experience.

Daniel J. en

Grado:

Ensure the proper key code is provided during check-in, and that the key lock box is easier to operate.

Edward C. en

Grado:

The U-Haul app needs work. They are headed in the right direction but the check-out process was painfully slow, needed a customer service rep (to review the three pics you must take and send in the process) and who called two people to verify that they know you (the renter)- all while you stand on a busy street. And the check-in (return) process stalled and could not be completed via the app.

Peter F. en

Grado:

I will NEVER use this service again. The procedure is burdensome and frustrating. Standing in the cold to provide information that should be obtained before sending someone to pick up the vehicle is unacceptable to me.

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