Moving Truck Rental in San Francisco, CA at U-Haul Truck Share 24/7 at Kezar Lot
Moving to or from San Francisco, CA 94117? Get FREE truck rental rate quotes at U-Haul Truck Share 24/7 at Kezar Lot.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Truck Share 24/7 at Kezar Lot
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Francisco, CA.
Cargo vans and pickup truck rentals in San Francisco, CA
U-Haul cargo van rentals and pickup trucks in San Francisco, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Francisco, CA 94117. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
Jordan D. en
Customer service is a game of chasing tail. There is ZERO interest in resolving the issue. Not one of the 3 representatives I spoke to in succession could resolve. The final representative's solution to have the site manager call me failed. The email link provided by u-haul to report issues or concerns bounces back and is non-deliverable. Very good at getting people in to the vehicle to keep the cash rolling. VERY poor with customer service when dealing with customer issues. We run a catering service and would have been a convenient arrangement if the customer service was on point. It is not. I was a first time user and that will be the last time.
Shelly S. en
This review is actually pertaining to an experience after the rental. I accidentally left an item inside the cab. I had a few days of calling as the equipment had been rented, as well as calling outside that location's office hours. However, I wanted to write a review for Lisa Saele, one of the customer service agents. She went above and beyond and at last I was able to retrieve my lost item.
Shelly S. en
This was the second time I had rented from this location in one week, both times unable to go through the check in process. The first time I only needed to spend 30 minutes on the phone to get this issue resolved to start the check in. The second I had called the evening before to make sure the vehicle would be there and to edit my start time as the website was experiencing errors and could not let me edit. The second time, I was again on the phone for 45 minutes but was disconnected and had to find a different last minute solution to make my timeline as I was now late. Pro tip if using the 24/7 service, do not use outside of the office hours, and do leave an extra 30 minute window. The locations are worth the extra fee instead of sitting outside your rental vehicle and being told there is no vehicle to rent at that location.
Corin S. en
Smoother check in process
Emmanuel F. en
This is the second time I rent from this location. My second experience with this location was much much better than the first time. The representative was able to open the cargo van remotely very quickly with a simple chat discussion within the app, while it took almost an hour the first time with several phone calls.
Melissa Q. en
A horrible experience, waited 2 hrs to get the car to work and the battery was dead.
Anna W. en
The pick up process was awful. I showed up early to my original pick up location only to find the the app wasnâ€™t working due to issues at U-Haul. I waited on hold for a long time before being told the van I was standing in front of, and had reserved, was not returned by the previous renter, and therefore could not be taken. After going to another location I was able to complete the pick up mostly through the app. I had to call to have the doors of the van unlocked, as they didnâ€™t open by using the app, even though they should have. The van was fine and the drop off was much smoother. My advice, arrive early and be prepared to spend a portion of your rental time trying to get your rental. It took me almost an hour from the time I showed up to the time I drove out of the lot.
Harlan P. en
The website and the app for 24/7 pick up at this location was down. It took almost an hour to get a representative on the phone to solve the issue. I was Late for the pick up I had Scheduled.
Micah B. en
The step by step process on the app to unlock the car seemed straightforward until I came to a prompt telling me to get the key out of a lock box on the back bumper. The car did not have this. I called U-HAUL customer support and was on hold for over 30 minutes being shuffled from person to person until finally the person on the phone said I should just "open the door." It's unclear if the car was always unlocked or if it was something done by the agent on the phone. Incredibly frustrating and unpredictable service which is par for the course for U-Haul.
Anna W. en
The key lockbox had issues for both me and another customer renting a van in the lot. It took over 30 minutes to resolve the issue while waiting on hold at the lot. I think the pick-up app could be looked at to fix this issue.
Christopher H. en
Spent over 30 minutes going through countless codes to try and get the keys. No phone support only online messaging available. Terrible process.
Robert L. en
Wrong code for lock box. Was on hold an hour to resolve.
Richard K. en
I could not find hazard lights. Dash Location needs to be marked.
Mathieu F. en
NEVER EVER GO THERE. This location is a nightmare. Probably a bug in the system will prevent you to start the pickup process. If you go there anyway, be ready to spend at least an hour ont he phone with the customer rep. It works with a keybox that is lock by a pin code. They may send you a bad code at first but a person on the chat will be able to send you a second code that might work. DO NOT RE-LOCK the box until the day you return the truck otherwise they will be unable to send you another pin code and you are stuck with the key. TERRIBLE User experience.
David K. en
I was in a hurry, and after checking in, a few things... the gas tank was on Empty (didn't notice till started driving), the van was pretty dirty, and the keys had been left in the dash. That actually helped b/c I couldn't find the lockbox anyway, but made the check out tough b/c I didn't know where to leave the keys, and customer service put me on hold for 15min, so couldn't return them properly. The location is great and everything else was smooth, but probably need to check the person who had the van before me. They left a parking pass for 420 // Hippie Hill festival in the van, so that may explain part of it... :) my thanks, David
Justine H. en
I had issues with almost every point of picking up the car. from confirming the rental, to the key box not opening. i had to call uhaul 3-4 times the morning of resulting in it taking somewhere around an hour to pick up the van. which ate into my moving time considerable and caused me to be late and stressed all day.
Victor M. en
This was the worst experience I have ever had with any company in a very long time. There was NO information sent as to the absurdly long and stupid process it is to rent â€œa 24/7 u-haulâ€. First we arrive to the address to a sketchy parking lot that the parking lot attendant said we had to pay to get into the lot to pick up the van. We said we were picking up a U-Haul and he did not care. Then we go to get the vehicle and the app would not allow us to check in even though by this time it was after our reservation time. We spent over 15 minutes on hold with customer service waiting for someone to assist. After connecting with a customer service rep, they just said, â€œoh there is an errorâ€ and then they were able to fix it. After the lock box would not open and the customer rep had to give us about 10 different codes before one worked? What?! Then when returning the truck, the app never prompted a code to the lock box to return the key. Another 15 minutes on hold with customer service from then to once again give us 8-10 codes before one worked. This is the most convoluted, stupid, time wasting process and this company should be ashamed of themselves for their terrible service and a terrible app and process. We will never use this service again.
Kellyne D. en
This was the absolute worst experience I have ever had renting a vehicle. I have used U-Haul many times before and never had any glaring issues, however my experience was wildly different yesterday. I have reserved a cargo truck 8 days in advance-- I received a confirmation letting me know that my reservation was confirmed and with steps for self-pick up with the 24/7 Mobile App. I arrived at the lot in San Francisco 15 minutes early to pick up the truck. I began the pick-up process on the app, but it notified me that there was no equipment assigned to my reservation. I called the U-Haul assistance and the woman walked me through and said that she fixed the problem and if I refreshed my app, it should work. I hung up and did just that. Unfortunately, the same error message popped up and I was not assigned a truck. Because the truck was stored in a lot without an office or any on-site U Haul personnel, I had to call back and wait to speak with someone again. The next woman told me that I had to download the app and get approved before I could have a truck assigned to my reservation, a process that could be quick, or take a few hours. I have used the Self-Pick up app before and have been approved with my licenses, references, address, etc. She told me over and over again that I did not complete the steps necessary to verify my information (although I had) and continued to put me on hold. She came back on the phone and said that the reservation had likely been given up because I had arrived LATE to my reservation-- I was 15 minutes EARLY and was on the phone trying to get access to the truck for 30 minutes at this point! After 45 minutes of sitting in the lot on a cold morning (I'm also 5 months pregnant), she was finally able to assign me a vehicle so I could complete the check-in process online. I retrieved the keys and started the truck. The truck literally had 1/8 of a tank of gas in it and the low fuel light came on the minute I drove out of the lot. I immediately had to find a gas station and put $70 worth of gas to fill up HALF of the tank-- this set me back about another 15 minutes. All in all, my hopes of getting the truck by 8:15am and setting off on the road for a 10am photo shoot was pushed back until 9:15am. I was over 30 minutes late to a very important photo shoot (that I had all the furniture, decor, and styling for) and had a very frustrating start to my morning. If that wasn't enough to make me swear off U Haul forever, my drop-off process was JUST AS FRUSTRATING. I returned the vehicle at 5:23pm (it was due back at 6pm), in hopes of returning other equipment by a 6:15pm deadline. I completed the online drop off process and when I went to put the key in the bumper lock box, and the code did not work. I was not able to retrieve another code via the app or website because my reservation was now closed. I called the assistance line again and waited to speak to someone for 10 minutes. When someone finally got on the phone, they im
Alex C. en
More easy and precise steps to retrieve and return the vehicle. I did not realize there were more steps to do before I can get the key from the lockbox. I could save time by doing this the night before.
Priya A. en
The key lock and unlock experience was quite a hassle. The mobile code initially did not work to open it, and then we weren't able to close it the next day. Took some time to get that done and call customer service.
Sean L. en
The worst rental experience ever. Will never use Uhaul and I will tell everyone else I know not to use them, I promise. Beyond angry over this.