The owner of Raos Citgo, 2551 Rte 44, Salt Point, NY 12578 was extremely helpful. Even though I returned the rental via my iPhone app, he still went out of his way to make sure everything was submitted properly and was confirmed via his iPad. Thank you Raos Citgo for the excellent customer service. RWRonald W.
Moving Truck Rental in Salt Point, NY at Raos Citgo
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Salt Point, NY 12578
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
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I can not thank the very nice gentleman enough who assisted in the return of my UHaul truck at 2551 Rte 44, Salt Point, NY 12578 on 4/17/21. He was extremely nice, helpful, and pleasant. He also offered us any free drink in the store that my ride home and I chose. I was so thankful for him and his customer service that I tried to give him a $20 tip, but he would not accept it and only wanted to assure I had a great UHaul rental experience. It is because of him that I will continue to use UHaul for all of my family needs. Thank you.RONALDGRIFFITH W.
I was charged multiple times. I Had to call three different times to talk to someone qualified to figure a way to refund me. Additionally the trunk was not clean and during a pandemic I thought more care would go into cleanliness/sterilization.Berit R.
This location was great, however, it was 45 minutes away from my home and I had to then go to another location to pick up my trailer! So two separate locations to pick up my uhaul items! At least when I dropped the items off, they gave me a $40 credit because it was far away. I got no compensation for going so far to get my items to begin with .Christine R.
Transaction went smoothDwana B.
The attendant would benefit from having a tablet to help her do her jobMatthew S.
Clerk was extremely competent and helpful! Easy and fast - in and out.Peter D.
I had ordered a hand truck.No hand truck.Charles B.
the truck was loaded with stuff I did not order. it was 23 miles away so I did not want to bring it back, they told me to drop it off with the truck. Two hand trucks one dolly and 30 or 40 moving blankets. I did not realize how many times I would be moving them out of my way. I did not need the hassle on a 2000 mile trip.BRIAN O.
I don't think there is anything to improve. My experience was great and I appreciate Uhaul for making a difficult move during this time easier.David C.
On line I was able to book a dolly and moving blankets but when I picked up from the location they said they didn't have any of those items. The renter should be able to be informed at the booking if items are not available.Matthew T.
Your website doesn't work. Your customer service is non existent. Your reps are idiots and ineptRobert G.
The woman who was in this store had no idea what she was doing. She had me waiting for at least twenty minutes while she called someone to verify the uhaul. She did not come out and check anything on the uhaul and I asked her if she was doing paper work she told me I did everything online but my portion has nothing to do with the condition of the uhaul, mileage or how much gas in it. The uhaul was sitting in mud so I had to climb through the passengers side, the inside was completely disgusting! Filled with dog hair and mud. You could tell the animal was all over the windows so I had to wipe them clean to even complete my hour and a half trip to cohoes NY. The windshield wipers were not in good condition needing new blades and the truck was never swept out, I had to also do that. My preferred location was in the city of Poughkeepsie which would have been a five minute ride and I had to drive twenty minutes to go get this uhaul and drive twenty minutes back. I was not satisfied at all, I have never experienced such a mess within this company.Nicole B.
gas station attendant could not get her phone to work and kept trying to flip the screen by shaking and turning her phone saying she was stuck on a certain screen and it wouldn't let her chose the town i was moving to. I got to the location 10 minutes before pick up time and didn't leave until 20 minutes later. when i left she still had not completed the transaction but called someone I'm guessing from U-Haul and told her to let me go since i had prepaid and pre-checked in. they are not organized or efficient at this location at all.katelyn O.
Truck was very dirty. It appeared to have been used to move yard debris.TJ M.
Emergency rental and everyone was really helpful.ALBERT O.
The brakes on that truck need servicing, there was quite a bit of vibration from them. Otherwise everything about my experience was excellent. Raos was easy to deal with and my truck was clean and performed well. It just needs new brakes.Jordan H.
The truck was disgusting when I picked it up. Every U-Haul representative, whether at the location or on the main customer service phone line, gave me different rates for the same thing. I feel like I was overcharged and the entire experience was immensely inconvenient. There was no gas station near or on the way to my drop off location, so I had to waste a lot of miles just to fill it up. When I went to drop the truck off it was also after hours and the online prompt to return it was giving an error. I called customer service and was waiting for 40 mins before someone answered. This has to be hands down the worst experience I ever had with a "professional" business. I regret not using a home Depot rental instead, given my previous business with them was less expensive and FAR more convenient. I want my money back.Amber B.
Trucks aren't cleaned and it was easy to rent but not helpfulKayla S.
Transaction was quick and easy when I needed it on short notice.Cuper V.
I was injured but even if I wasn't, there are many situations where the client needs help with the equipment. At this location there was only one person behind the counter running the store and I relied on the kindness of equally crippled people to help me hook up the hitch. I think the way to improve it is have a person available to represent the equipment. Also, I had to drive two separate places 30 minutes apart to pick up my rentals then back to the first location to pick up my car. It seemed a bit much.ERIN W.
It would have been nice to know in advance that there was an additional charge of .89 per mile. I was shocked upon returning the vehicle,. Not pleased at all!!!!jim S.
Did not have dollies and other items available to rent. Service was excellent. Reserved in person and confirmed on line.Joaquin A.
I have used this location several times over the past few years and it has always been an easy and pleasant experience.LYNCH S.