I had an issue with the size of the trailer. A 6' x 12' should be 6' wide, but due to the ramp supports it measured 4'-9". My fault for not looking. I contacted the number given on my brochure. I talked with a lady, and she was very helpful. She sent me over to another lady who was also very helpful. I contacted another location about getting a bigger trailer and had it scheduled. The lady transferred me to a gentlemen who was the most unprofessional arrogant dick head I've had the honor speaking with. He was completely disrespectful and offered 0 solutions. I explained to him my issue and he kept being an asshole. He ended up hanging up on me, so I dropped the trailer and bought a new one in the town of the drop off. I will never use U-HAUL in the future. 1 bad employee can ruin a company, if this person worked for my business I would have fired him on the spot!!!!
JEREMIAH P
Days Inn By Whyndham
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Salem, IL 62881
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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When paying my initial payment by my Visa banking card someone at or affiliated with the U-haul system there in Salem hacked into my account and opened a joint account with my information and added their name to the account and caused my bank to freeze my account and my wife’s account causing a financial crisis. Thankfully the fraud department at the bank caught this in time, the person had later tried to move all my funds into the account they opened.
BRADLEY FI rented from the Centralia because I like the staff and the equipment I can't say the same for this place they didn't have what I needed to rent the equipment
ANGELO TAgent change my one way reservation to local reservation and the date of return. Took over 1 hour correct the contract. And no apology from the clerk. Manager corrected everything and was apologetic about mistakes made.
STEPHEN OTina the manager did not want to go out in the rain so she just sat behind the desk and took the key.
regina c