App was not working, pick up process was slow and time consuming. Customer service on the phone for help was rude
Anton T.
Annapolis Super USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Nothing the store owner even came out to ask if we needed help. (We didn't)
Rodney S.Overall easy and nice experience.
Swetha pavani R.77812991 This is Angela Hooks. I received your email yesterday stating that Friday this coming Friday was the due date of the U-Haul and now it has been repossessed apparently by your offices. Therefore I expect that you have stored my property because it is full of my property and I expect that you will contact me today and let me know where my property is. Otherwise, you will see me at the attorney generals office and consumer's office first thing tomorrow morning or on the news stating the service I got from. I have documentation from Corey and you stating your disservice to me and having notified you of my disabilities. Your admission also includes omitting the cost of the U-Haul as an effort to reduce my losses and damages accrued do to your disservices to me. Therefore being confronted with paying a truck bill is a form of retaliation and discrimination against those with disabilities. At one point you documented an offer to move my property with your employees of which I have no confidence in their professionalism at this point. Now you say I can retrieve my property from the truck without an expense or a hitch from your staff, you or , U-Haul corporation. (651)508-8936
ANGELA H.When picking up the truck I had trouble getting the code for the lockbox that had the vehicle key. No one seemed to know it. Took awhile to figure it out. I was on a tight schedule. I thought that I should get a discount for the trouble.
Tom F.