I was harassed and over charged. I rent from U-Haul all the time I have never had a bad experience but this was terribleJERRY P.
Moving Truck Rental in Sacramento, CA at 49th Ave Self Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Sacramento, CA 95823
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Representative was very nice and helpful.ALVARO T.
I don't know his problem, perhaps a personal one. I was tired after unloading my load at a nearby storage. He seemed that he doesn't know what is doing regarding the U haul contract. I told him it is a one way drop off contract. After all, we were at the same page and everything was ok. U haul rental truck was great, but it was the atmosphere of places where I picked up and dropped the truck for me it needs to be more welcoming....but I understood. Everything was great anyway. I will continue renting U haul regardless!!!Latulala T.
Fix the sun visor so it stays up and locked. It came down several times into my sightlines.Marquita T.
Excellent customer service ! A pleasure doing business !!!Roxann Z.
Nathan, the property manager, provided top-notch customer service.Christopher C.
good serviceMichael J.
Staff at location were very kind and helpfulEhimwenma O.
When booking the rental online it would be helpful if the only choices for da and /time were those which are actually available. E.g. I originally selected a return day of Sunday on the web site since it was a choice the web site included, however this location is never open Sunday. Also the hours available to be selected included all the hours this location is never open. The schedules are a known quantity therefore the web site should be able to show only those days and hours that are available and it is simple laziness to avoid making this change. The employee felt the same way and indicated he has requested this very thing and it hasn't happened. Get your act together!Robert M.
Upon returning the van, I was overcharged for gas. I rented the van with 180 miles to empty on the gauge and returned it with 166 miles to empty. For returning it short 14 miles, I was charged $23.10 @$5.50 per gallon when the average gas in the area was $3.77. Talk about price gouging. It took the location 45 minutes to print out my contact delay even though I had set up mobile check in on my account. If there was any alternative, I would never use UHaul again. every one of my 4 rentals has been a nightmare.Steve W.
Great customer serviceAdrieanna J.
Great customer service and renting experiencekatie G.
Nathan - the counter clerk - was gracious and kind to us. He had an irate customer just ahead of us who continued to berate him while we were there, and he was very apologetic to us, and polite to the other customer even in the face of her anger.Carlos C.
Fast friendly customer service :)Nathan S.
I will be using again, nothing negative to say. Good clean and courtesy, loved itALISA B.
Have more trucks.Mary Lynette B.
The man who rented me the van was knowledgeable, polite, and efficient.Carla L.
Self check out process is not convenient. Website errors kept occurring.CARL VINCENT C.
No hassles. Easy to get in and out. Truck was spotless and no damage.Sean F.
He was really nice and very helpfulrebecca B.
Nice and helpful and very fast.robert M.
I had reservations for a 20ft truck at a different location. I was called 2 days before my move to inform me that not only would the only size truck I could get be a 17ft truck but I'd have to drive 25 miles to get it. I was told there was nothing else at all availability anywhere. I drove to the location, the truck was not ready, and I knew instantly it would not be big enough. I was given 20 extra miles for getting back to the location I requested, which was not enough. I drove directly to the pick up location, then directly to the place to unload, filled up the tank across the street then drove directly to the drop off. I had to pay for all of the gas, did not receive a discount for the cost of extra gas, and was charged for going 4 miles over. On top of all of that, I could not fit all of my belongings into the truck and had to take multiple extra trips with my dads truck to get the rest. My whole experience was terrible and I will never use uhaul again.Christine T.
The property manager was AMAZING!! He was sooooo nice, my rental went past the closing hours and he allowed me to return it while they were closed! He was so cool, this was the best uhual experience I have ever had and I rent trucks often for moving. I would totally come back to this place if I ever needed another truck.Alaynna S.
Andre Lang, the manager, is good people. I have to give a shout out to him. Customer service, excellent!Dre L.