The location would not walk through check in with me. They the charged me 100 for blankets not being folded. This was not relayed to me. I asked to walk through with check in since I had never done this before and didn't want to miss anything. Said it was not possible. I'm still waiting on a call back. I will be filing a fraudulent charge with my back over this.MIKE D.
Delta Mini Mart No 15
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ruston, LA 71270
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- 4.0 Average Customer Rating
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The lady just said to drop it off. She didn't mention anything about the pictures I was supposed to take for the next person.John M.
For starters, one furniture dolly, one appliance dolly, and one utility dolly were dropped from my reservation without anyone telling me. Maybe I should have looked, but I would think if UHaul didn't have what I asked for you would let me know. Picking up the truck was challenging to say the least. The truck was parked against trees on the left side, requiring that I bend back tree branches to get in the truck. It was also parked in knee high weeds. Thankfully no snakes. When I started having issues with the online checkin, I went inside. The female inside was rude and simply said "can't helo you - it's all online, use the app". I'll be renting another truck in a few weeks but I will drive out of town to get one before I go to this place.Kelley P.
No place to park. Not very friendly. I left not feeling confident everything would be done in a timely mannerJane G.
Took well over 30 minutes both to pick up the truck and return it because of issues with Uhauls systems. The owners tried their best to make it as easy as possible but there were many issues with the system.Phillip Peter F.