It took a very long time to get the car dolly. the guy helping me didn't seem to know what he was doing and kept calling for help. After 30 min of him messing around with the computer, we were finally able to get the dolly… the dolly itself was fine.. but the chains and straps were crap. Chain was old and straps were frayed and worn out. About 200 miles out of town, a chain snapped. I had to pull into the loves truck stop in Onterio, Oregon and call for roadside service. A very nice gentleman came out and replaced the chain.. he then, said "that strap is old and needs to be replaced" so he went to his truck and put on a new strap. It literally took him 5 min to replace the Chain and strap… why couldn't this have been done by the place I picked it up?
Peter M
Ace Hardware Rupert
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rupert, ID 83350
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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FIghting about the location Burley/Rupert and rerouting us so we missed the 5pm closing was uncool. $160 for a hotel.
Myleen MThe check-in process is always very long and annoying. The trailer had a shingle and two nails in it. Not that bad. The check in process was very annoying though. It took 25 minutes of standing at the counter while the employee clicked his mouse.
Isaac TMoved my things to a storage really close from my place did two trips and uhaul charge me for over 57 miles when my place is only like 3 miles they need to do a better way of recording information. It is not right that a costomer has to pay for things they didnt do or even damages from previous customers maybe take pictures or record i know ill be doing that next time. Pretty upset about it….
Stella PAce Hardware in Burley has their systems buttoned down better. I went to Rupert because they had what I needed when I needed. When I went in, there was apparently a lack of training as to the "U-Haul" process as well as the computer and phone used for U-Haul purposes were not working properly. I had to remind the attendant to take a picture of the hitch set-up. I was also annoyed that the self- return process did not work like it normally does for trailers.
Eric S