Absolutely nothing. Your staff members are both very knowledgeable and competent managers.
Margaret R
Lake County Storage LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Round Lake Heights, IL 60073
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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There’s no one to talk to you have to follow the app on your phone and for some seniors I would see that this could be a problem. We did manage to return it a day early but scanning codes and everything you have to do on your phone is a joke I would never return back here again. I would go to Lamont automotive where you actually see a human.
joy sThere should be someone in the office early in the morning.
Mary RSweep out trailer
ROBERT LCommunication was not good. Email had no code to get into the property to pick van up before office opened. I had to call UHaul and they had to call the property management then property management had to call me back to give the code to get in. The link in the email to check in outside of business hours was invalid. Property management blamed UHaul for the tech problems. I had to wait for the property manager to arrive when business hours started, get another code which was not provided to get the van key from a lock box,. Then I got into the van and the pads and hand truck I had reserved were not in it. Property manager only had the pads, not the hand truck so offered to remove the charge. Guess I didn't need the hand truck? If I had been able to access the property and reserved cargo van at the time I reserved for pick up, I wouldn't have had the pads or the hand truck. Very badly run and badly prepared.
Michele A