Keep up the good customer care service
Moving Truck Rental in Rome, GA at U-Haul Moving & Storage at Shorter Ave
Moving to or from Rome, GA 30161? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Shorter Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Shorter Ave
camionetas Pequeños trabajos
camionetas de carga Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rome, GA.
Cargo vans and pickup truck rentals in Rome, GA
U-Haul cargo van rentals and pickup trucks in Rome, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rome, GA 30161. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Aire acondicionado
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
comentarios del cliente
A little slow. Mr. Aaron could have had more help. However he discuss with me what happened trying to explain the reason for the length of time. Heâ€™s a good guy and rented to me what I needed.
Sales rep was the best that worked there with people like that great experience
Gustavo Castillo was awesome! Everything was perfect.
It was a great place to rent a trailer!
My pick up was to be picked up at 12 and I did my check in on line so we did not lose time and we did not even get the truck till 12:45 so I feel like I was over charged to begin with the truck was suppose to be 29.95 and she charged us 13 miles and that is not right cause we made 2 loads and it is only a half a mile where I move to.were only 1 mile from your u haul location.this is really bullshit when she is the reason we lost almost 1 hour of our moving time I do expect a manger to make this right because we have use you guys before and this has never happened .her name is Octavia penn
The lady at the front was being rude to me the whole time, even yet at me. Bc I didnâ€™t heard what she had told me, we were walking outside and she saw me coming and let the door close and almost hit my wife on her face. Definitely not going to rent a u-haul in that place ever again. I hope you guys see who the lady was. She was a black African lady. Unprofessional.
Don't have any recommendations service excellent.
The attendant Kim, was rude. Then again, she seemed to be the only one working and not very happy about it. She was short tempered, slow and scowling.
When you return the truck with the mobile app they need to have a sign at the location to let you know where to park the truck.
I'll be back around.
Really nothing the people who waited on me were wonderful.
Three different employees interacted with us during pick up and drop off. Two of the three was short and snappy...almost rude. The overall pick up and drop off were pretty easy.
Slow As Christma
We were helped by a young man named Gustavo. He was exceedingly polite and helpful.
The van was spotless and in perfect condition and, as usual, the staff was cheerful, very nice and very helpful. I will continue to rent again when I when I need equipment!
Explain everything. Have customer parking. 2 people on staff.
Everytime I've I have rented from my uhaul the truck has been clean, in great shape, and basically perfect! The staff is very nice and very helpful!
Allow the customer to pay the same rate in cash. Also remove the requirement for the customer to be present when paying.
My visit started kinda ruff they didnâ€™t have the truck I made the reservation for!!!! But here came s shining star I forgot her last name but I now her first!I was lady name Kym she was excellent she is what customer service is all about! I would have probably left and hired a moving company!!Please do something nice for this young lady again Hernanes was Kym in Shorter Rome!!!! Thank you Ernie Surrett
Aaron was GREAT!!
Enjoyed my U-Haul experience.
Dolly was an older model and built differently then instructional video. Couldn't figure out how to lower ramp. Had to call roadside. Service provider got out of bed and drove over an hour to help. I felt pretty stupid but he or roadside werent sure either. But we quickly figured it out. He even helped me load it. Thanks!
I turned the truck in a day early but it was after hours and I was charged $20 after hours charge. The manager told me I should have read my contract carefully. If I turned the truck in on the last day after hours I would understand an extra charge if it were after hours. I am 78 and we have been renting U haul most of my life. I was very dissapointed.
First of all I set up for a UHAUL truck to be picked up on Sunday in Cedartown, GA and when I arrived there was no truck or info even though I had my confirmation number. The lady at Cedartown was really rude and could have cared less. The RUDE lady at Rustys in Cedartown states they did not even have a truck for that day and it was corporates problem if it said they had one on line. The website states I was to receive $50.00 if this were to happen. Called customer services and the lady stated I did not give appropriate time to allow for them to obtain equipment therefore I would not be receiving the $50.00. No where on the website does it state having a time frame for obtaining trucks. It says they have one available or not. This is where on the online scheduling is a down fall for UHAUL. When questioned what the stipulations were for receiving the $50.00 she did not even know the rules. She placed me on hold to find out and came back to phone still with no clue on who or what qualifies for the $50.00. Finally got a truck in another town and when we returned it was checked in through the app. No clue why UHAUL is performing online services when they get them totally wrong. I was charged the $20.00 fee for return the next day and we actually did what we were suppose to for avoiding this fee. Now I am out $70.00 ($50.00 for uhaul mistake $20.00 for next day fee). I am very disappointed in customer services and everyone I spoke with had an attitude and rude. These representatives had no clue what specials and or offers the company they work for offer. They just pass on the issue to someone else that then puts you on hold and then dishes you off to someone else. I called to question my bill and since my brother drove and we both were there when we picked it up she needed verbal consent from him for them to talk to me. This is not HIPPA land. I asked a question on why they billed MY credit card. I have used UHAUL in the past for moving and have had no issues. I would never recommend ROME, GA and or Rustys in CEDARTOWN GA. Customer services representatives need to take courses on being prepared on the services they provide and know how to answer the questions besides saying I don't know its not my department. Very disappointed in care that was received. The truck needs an alignment as we felt as if the wheels were going to fall off when you are up with speed as its shakes like an earthquake on the Richter scale.