The attitude and communication of this vendor towards me was very poor; I had scheduled a pick up for early afternoon around mid morning and got proper notification from Uhaul about the pick up and everything else. Whenever I arrived at the vendor location, the office was locked, whenever I called the numbers available there was no answer and I eventually had to go through the district dispatchers office to get the equipment. Whenever the vendor finally let me in to do the paperwork, they were pretty rude and offered excuses for why they were not prepared for me to pick up the truck, even though they did not answer any of my calls when I tried to schedule the truck; when I arrived to pick it up, or whenever I had to call to contest a late fee because they again were not present when I dropped the vehicle off.
DYLAN C
Gateway Storage Rolla
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rolla, MO 65401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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The location was fine. The cargo box of my truck was clean and had the packing blankets I'd ordered. The cab of the truck had some trash behind the seats and an unidentified metal part in the floorboard. The remote or after hours pick up of the rental was a nightmare. Nothing worked correctly. I did get through it and get the truck on a Sunday afternoon, but if I'd have known what a horrific hassle it was going to be, I'd have rented the truck from a human on Saturday and just paid for an extra day. Nothing about that experience was acceptable. It took more than an hour and a half. Ridiculous.
John WEverything was great!
ANGELIQUE JThank you
Louisa WThe associate was amazing and a big help
Cassandra R