The location was okay but your check out and check-in website needs some attention as it would not let me address some issues with the equipment( was difficult to use) had to make phone calls to you.
Bill M.
Jeff's Little Store Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, MN 55904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This was my first U-Haul experience, and all went smoothly. The location was fine, and the service was good. The station attendant hooked up the Trailor and checked for working lights. I also rented blankets and was given the ok that my truck was capable of pulling the Trailor.
Robert L.Very professional and accommodating.
Charles S.They were not my original location preference and "upgraded" me to a larger trailer that my vehicle was not rated for, yet the staff was present to see, and partially connect, the trailer to my SUV. Had to go switch out trail at another location.
JEREMY L.Checking out using the mobile app was equally as difficult. The app does not appear to be well designed to support many photos.
Cody A.