I was not able to complete my pickup or my return online. Both times it said there was an error.Christopher H.
Moving Truck Rental in Rochester, MN at Safeway Storage
(Distribuidor de U-Haul del vecindario)
Rochester, MN 55901
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 11 a. m. - 3 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Rochester, MN 55901
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
They were very professional and courteous. The only problem (which was kind of my fault) was that I was required to return the vehicle with 1/2 tank of gas (i.e., the amount that was in the vehicle when I checked it out). At the gas station, as I willing filling the vehicle, I watched the needle on the gas gauge climb to approximately 1/2 and then stop moving. It didn't climb any higher for a minute. So, I took out the gas nozzle and started the engine, then the needle climbed to 3/4. So, I overfilled the gas and was told that I would not be reimbursed or credited for the extra amount I had put into the vehicle. After traveling across four states and 1,300 miles (and spending several hundred dollars on gas), it would have been nice to have that extra $40-50 put back onto my debit card. If anything, requiring all U-Haul vehicles to be returned with a full gas tank, would avoid these kinds of situations, altogether.JAY H.
This is the 1st time I have ever had an issue with Uhaul. The cell phone pick up did not work, so I had to wait for staff to arrive before I could rent the truck. The truck had not been swept out, radio did not work and worst of all, only had 1/4 tank of gas. So while movers waited, I had to stop and gas up. I filled it all the way up not knowing how much I would use, and ended up returning it with a tank about 2/3rd full, so roughly $50 more than what was there originally. I asked Nick for some type of credit, but he did nothing to compensate for all the issues. I'll rent Uhaul again, but never from this location. Highly disappointed in the customer service.Tamara H.
I sweated for 6 weeks because they told me I could have to drive 50-90 miles to pick up my truck. Even though I booked almost 2 months in advance. I finally found out 3 days before my move that the truck would be in town!Cynthia L.
Great location and customer service from staff was the best I've ever encountered.Freddie J.
The 26-foot truck I rented here was in desperate need of maintenance. The tires were bald. One was low. The wipers were in extremely bad shape. I bought new wipers for it and paid for them out of my own pocket. When I inquired about getting the low tire inflated, the employees here essentially told me to do it myself. (I paid for the roadside assistance, but it seemed like a bother when I brought it to their attention.) I was extremely worried that the truck wouldn't make it on a 1,200 mile trip. Luckily, it did. This is mostly a storage place. I wouldn't really go here for UHaul rental equipment.Guillermo C.
Rep. Talked of a discount for early return, but wasn't one. Talked of a military discount, but wasn't one. Put 6 days for the rental. But the return date was sooner than the time to drive, let alone the required fuel and rest stops, and time needed to load and unload.PETER L.
Nick was great to work with.Daniel C.
Passenger front headlight is out.Paul V.
Prior to this we had been using a different company for a rental. The transaction was easy, good customer service, and a trailer that better meets our needs. Going forward we will be using uhaul.Cory T.
Offer cold bottle water!JOHN M.
Employee on desk didn't wear a mask and wiped his nose with his hands, didn't know how to process my gift card, and used like 5-10 minutes at both check in and check out to do something on his cell phone. Then he didn't have a $5 or $1s to refund me from my $60 hold turning out at $55, so he offered me... $5 in quarters? I'm a bit worried that my gift card will be put in incorrectly and I'll get charged for the trip. I don't like having to double check my charges like that. Truck was great. I'd do uhaul again, but not here.sarah G.
All goodKurt C.
Very good customer serviceKDEP H.
Jericho was very kind and helpful. If I need to rent a moving truck again, I hope he is the one to help meHarry T.
This was an excellent experience. Polite knowledgeable and answered questions so well. Everything about it made the move easier. Will definitely suggest this to a friend and will use again if the need arisesPat S.
Rude and very disorganizedALONZOo M.
It is just as long to book online as it is in person. Kind of an inconvenienceZanele M.
When I returned the truck, no one was there to accept it even though the location was supposed to still be open. I called Uhaul and was told that I could check it back in online but there was an extra fee to do so. I spent quite a long time and had to talk to 3 separate representatives over at least a half hour before the extra fee was waved.MARK A.
Totally awesome! Very friendly and helpful!!DONNA R.
Excellent serviceCASEY R.
I had a great experience and service! I brought the trailer back early and it was past closing time, but the gentleman came out and helped me as he was on his way to his car. He checked in the trailer and was very friendly.Richard N.
Did a great job. Contacted me to confirm my pickup time because they had to leave the facility and were there promptly at the agreed time.GREGORY M.
Wash the windows and mirrors before sending outScott M.
Awesome service, thank you!!Rosemary S.