A+!! Night and day from pick up experience!
BRYAN A
Lock Up Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Roanoke, VA 24018
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Associate stayed late for me to arrive from driving out of state. She was kind, helpful and knowledgeable. Thank you
Robert GMy experience with Uhaul has to be hands-down the worst example of customer service and reservation service that I’ve ever been a part of. From the first conversation that I had reserving the truck that I was going to be using I could tell that the person I was talking on the phone with had no idea what was going on. He wasn’t aware of the one way reservation. He wasn’t aware of what trucks the location that he had me picking up from had. He sent me up with a 20 foot truck at a location that Didn’t have a 20 foot truck. I was able to talk to the woman at Cave Spring cell tower location and she sent me up with a 26 foot truck for the cost of a 20 foot truck. Because the mileage and I was assured that there wouldn’t be a mileage fee for going a certain distance. She set me up with a 120 mile base. However, returning the truck was just as much of a pain. Their location that I was set up with dropping off the truck didn’t have a drop off box. So I took it to the Williamson Road location. But I got told that I was going to be charged for an extra day even though my contract was set up to drop off the truck at 8 PM and I was dropping it off at 7:30 pm. I was bent over backwards, trying to drop off this truck however no one was helping me three different people didn’t do their job correctly and I was putting in a situation where I was paying for something that I didn’t agree to do. This situation was handled very poorly, and I will be disputing the charges that were added onto my rental.
ben vExplain why there was a cleaning fee or warn people that a cleaning fee will potentially be levied.
Shannon BTurns out there was urine in the floor of the truck where we put the box spring and mattress based on loading instructions from your web site.
Michael L